Director, Product Management - Incident Management

Technosylva • Boston, MA

1d

About The Position

Technosylva is a global leader in wildfire and extreme weather risk mitigation software, providing real-time and predictive insights to electric utility, insurance, and government agency customers. The company has experienced significant growth and transformation, supported by investments from TA Associates and General Atlantic. As Director, Product Management - Incident Management, you will lead the strategy and execution for Technosylva's incident management products, fiResponse and Tactical Analyst. These products serve fire agencies, incident management teams, and emergency operations centers, aiming to bring weather and fire behavior analytics directly to responders for faster situational awareness and better tactical decisions. This role requires a strategic product leader with deep understanding of incident management operations, including incident command systems, emergency dispatch, or tactical firefighting. You will manage a team of 1-2 Product Managers and collaborate with a Solutions Consultant to ensure product value delivery. Technosylva offers a passionate, expert, and welcoming environment for growth, focused on addressing urgent and challenging problems.

Requirements

• 10+ years of product management experience with at least 5 years in leadership roles managing product teams.
• Direct experience working in or with incident management operations—fire agencies, emergency management, incident command, or emergency dispatch environments.
• Strong understanding of Computer Aided Dispatch (CAD) systems and how they integrate with tactical and situational awareness tools.
• Proven track record building products for mission-critical, time-sensitive operational environments where user experience and reliability are paramount.
• Deep experience translating complex data (weather, geospatial, predictive models) into intuitive interfaces for non-technical users under pressure.
• Strong technical acumen with ability to evaluate architectural decisions, data pipelines, and real-time system requirements.
• Experience managing products through significant growth phases with ability to balance new feature development against platform stability.
• Outstanding communication skills with ability to articulate complex technical concepts to executive audiences and front-line responders alike.

Nice To Haves

• Experience with wildfire, weather, or natural hazard modeling and how these are used in tactical decision-making.
• Knowledge of NIMS/ICS frameworks and how technology supports incident command operations.
• Familiarity with CAD vendors and integration standards (Hexagon, Tyler/New World, Motorola/Spillman, Central Square).
• Understanding of fire behavior modeling, weather forecasting, and how these inform tactical operations.
• Experience with geospatial technologies and mobile/field applications.
• Background in emergency management, fire science, or related technical fields.
• Experience working with government agencies and understanding procurement cycles.
• Prior experience in high-growth PE-backed or venture-backed software companies.

Responsibilities

• Define and execute the product strategy and roadmap for fiResponse, Tactical Analyst, and related incident management capabilities.
• Lead the integration of Technosylva's weather and fire behavior analytics into incident management workflows, making complex data actionable for field commanders and dispatch centers.
• Manage and mentor a team of 1-2 Product Managers, fostering their growth while maintaining high standards for product execution.
• Partner with engineering, science, and weather teams to translate cutting-edge fire modeling and weather forecasting into intuitive, real-time tools for responders.
• Work directly with fire agencies and incident management teams to understand operational needs and validate product direction.
• Collaborate closely with our Solutions Consultant to ensure product development is grounded in real customer workflows and success metrics.
• Drive adoption and engagement metrics, ensuring our products become essential tools for incident management operations.
• Ensure compliance with relevant standards and interoperability requirements (CAD integration protocols, NIMS/ICS frameworks).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed