Incident Management Specialist

State of Utah Office of the Governor • Salt Lake City, UT

2d • Onsite

About The Position

The Utah Department of Transportation (UDOT) currently has five openings on our Incident Management Team. We are looking for well-qualified, hardworking individuals to help us “Keep Utah Moving”. This role is essential for maintaining safety and efficiency on Utah’s busiest roadways.

Our Incident Management Specialists provide dedicated coverage of metro freeway sections. You will be the first responder for incident or crash clean-up, ensuring the restoration of efficient traffic flow after crashes, stalled cars, or hazardous material spills. By managing these scenes effectively, you protect emergency responders, road workers, and the motoring public from secondary accidents.

In this position, you will coordinate directly with local government agencies and emergency services to address safety concerns and operational requirements. Because of the technical nature of the work, you will receive specialized training and certifications including traffic incident management (TIM), emergency vehicle operations, emergency traffic control, advanced first aid, communications, dealing with hazardous materials, towing, UASs, etc..

Requirements

• Must possess a valid driver’s license.
• You must live within a reasonable response time to the assigned area (determined by the hiring manager based on normal traffic conditions). Please make sure the address listed on your application is correct.
• You must complete "Phase 1" of the five-phase training program within six months of hire (click here for more information). Failure to meet this timeline may result in disciplinary action up to and including termination.
• DPS Level 2 Background Check: Required prior to hire.
• You must be able to access the Utah Criminal Justice Information System (UCJIS). Access will be denied for felony convictions, computer fraud, or misuse of UCJIS information.
• Subject to initial and random drug testing.

Nice To Haves

• Knowledge of traffic control principles in work zones or incident areas.
• Familiarity with the MUTCD, TIMS, NIMS, or ICS frameworks.
• Experience in safety and risk management related to transportation.

Responsibilities

• Maintain composure and act decisively during high-stress, emergency, volatile or crisis situations.
• Communicate critical information clearly via radio dispatch and written reports.
• Apply Traffic Incident Management (TIM) techniques to reduce the duration of traffic delays.
• Identify hazards and implement safety interventions to prevent further injuries at a scene.
• Administer CPR and life-saving first aid until EMS arrives.

Benefits

• Exceptional Health Coverage: We offer some of the most competitive medical premiums in the industry, including comprehensive family plans with very low out-of-pocket costs and HSA options.
• Retirement Choice: Flexibility between a 10% employer-paid 401(k) (no match required) or a Pension/401(k) Hybrid plan.
• Generous Paid Time Off: 12 paid holidays per year plus 8 hours of combined leave (4 annual and 4 sick) accrued each pay period.
• Dental & Vision: Multiple high-quality plan options to fit your needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed