Director, Product Management - Customer Core & Identity - Business Core Strategy
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Business Customer Data Product owns the strategy and delivery of business customer data at Capital One, serving as the definitive source of truth for the businesses we serve. Our team builds and scales data products — spanning business identity, relationships, and risk attributes — that power critical experiences across Business Cards & Payments, Small Business Bank, and Commercial. We're a domain-driven, cross-functional team tackling some of the most foundational and highest-leverage data challenges in the enterprise — with a growing focus on AI/ML enablement, governance, and scaling our impact across every line of business we support. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- Bachelor's degree in any field and at least 5 years of Product Management experience
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
- Experience with Enterprise Data Products or Platforms
- B2B experience
Benefits
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Director
