Director, Product - eBay Live

eBay•San Jose, CA

About The Position

eBay Live is one of eBay’s top strategic priorities, operating in a true zero-to-one space to define a new, interactive shopping experience for customers globally. As Live scales, we are building a dynamic, engaging, and differentiated marketplace that brings buyers and sellers together in entirely new ways. The Director of Product, eBay Live will lead a critical product area within the Live ecosystem, with significant opportunities to shape high-impact portfolios serving core Live customers—including seller/hosts and trust. This role will drive strategy and execution across experiences that power growth, enable creator success, and uphold marketplace integrity at scale. The leader will set bold product vision, influence cross-functional roadmaps, and build a high-performing team to deliver innovative, high-quality solutions that accelerate eBay Live’s evolution as a global, trusted platform. This role requires strong product leadership, customer obsession, and the ability to operate in a fast-paced, highly collaborative environment. You will partner across Product, Design, Engineering, Trust, Policy, Legal, Analytics, Operations, and Global Markets to bring bold ideas to life while maintaining a high bar for quality, compliance, and business impact.

Requirements

12+ years of product management experience, with strong customer-first product judgment; marketplace and/or eCommerce experience preferred.
Proven experience setting product vision and leading multi-year strategy in high-growth or zero-to-one environments.
Demonstrated ability to translate customer and business insights into clear priorities, tradeoffs, and execution-ready roadmaps.
Strong end-to-end product depth, with experience delivering high-quality UX across complex, cross-functional platforms.
Data-driven mindset, with expertise defining success metrics and using quantitative and qualitative inputs to guide decisions.
Track record of elevating buyer and seller experiences through deep customer empathy and close Design and Research partnership.
Experience leading in global, matrixed environments and driving alignment across Product, Engineering, Trust, Policy, Legal, Category, Operations, and Analytics.
Strong business acumen and ability to navigate ambiguity, establish clarity, and deliver measurable outcomes.
5+ years of people leadership experience managing product managers and building high-performing teams.
Executive-level communication skills, with the ability to align senior stakeholders around product strategy through compelling, data-driven narratives.

Responsibilities

Set product vision and strategy for eBay Live by defining and articulating a compelling multi-year product vision aligned to eBay Live and the broader eBay marketplace strategy, owning end-to-end buyer and seller journeys, and leveraging qualitative insights and quantitative data to inform strategic direction and investment decisions.
Design and deliver a multi-year roadmap by developing and executing a clear, prioritized roadmap that balances customer value, marketplace growth, seller success, and operational scalability, while defining success metrics and measurable outcomes to guide prioritization and track impact.
Deliver innovative, differentiated Live experiences by leading the creation of engaging, seamless, and scalable Live product experiences that strengthen buyer trust, empower sellers, and differentiate eBay in live commerce, ensuring high-quality UX across complex, multi-system flows.
Champion the customer and experience quality by demonstrating deep empathy for buyers and sellers, continuously incorporating customer insights into product decisions, and partnering closely with Design and Research to test, learn, and iterate while maintaining a strong quality bar.
Drive cross-functional execution at scale by breaking down silos, aligning highly matrixed teams to deliver complex, cross-domain initiatives, and establishing strong operating mechanisms that clarify priorities and enable teams to move quickly with focus and accountability.
Build and inspire a high-performing team by recruiting, developing, and retaining exceptional product talent, fostering an inclusive and collaborative culture grounded in strong product judgment and clear goals, and empowering teams to think strategically and execute with excellence.