Risk Strategy Manager, eBay Live

eBay•Austin, TX

23h

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. eBay Live is reinventing how people shop - merging live entertainment, community, and commerce into one experience. Sellers host interactive live-streams where buyers watch, chat, and purchase instantly. eBay Live connects collectors, enthusiasts, and entrepreneurs in real time across categories like Fashion, Collectibles, Luxury, and Refurb. We are the Risk Strategy team supporting eBay’s Live Shopping and interactive commerce experiences. Our mission is to enable safe, trusted, and engaging real-time shopping at global scale. We ensure sellers and buyers can participate confidently in dynamic, community-driven environments while maintaining the marketplace integrity. As a Risk Strategy Manager, you will design and implement buyer risk strategies for eBay Live, owning key risk metrics and directly impacting business outcomes. This is a highly data-driven role where decisions are grounded in thorough analysis and real-time insights. You will play a critical role in balancing growth and fraud, enhancing buyer experience while proactively handling fraud. By using advanced analytics and real-time detection capabilities, you will help ensure safe, seamless, and trusted transactions in ebay live. This role is analytically intensive and highly cross-functional. It is ideal for someone who thrives in ambiguity, enjoys solving complex problems, and takes a hands-on approach to execution. You will work closely partner teams, contributing across the full lifecycle—from problem definition to solution implementation and optimization.

Requirements

4+ years of experience in risk management, data analytics, or a related analytical field
3+ years of experience in marketplace risk, fraud detection, or trust & safety
Strong analytical and quantitative skills with proficiency in SQL
Working knowledge of machine learning models and their application in risk detection
Experience collaborating with Product, Engineering, and Data Science teams
Proven ability to structure ambiguous problems, conduct analysis, and deliver actionable recommendations.
Master’s degree in Statistics, Engineering, Mathematics, Operations Research, Risk Management, or a related field
Strong written and verbal communication skills, with the ability to influence diverse stakeholders

Nice To Haves

Experience in risk or trust & safety within eCommerce, fintech, payments, or marketplace environments
Domain knowledge in payments risk is a strong plus
Experience supporting risk strategy for new product launches, especially in early-stage or high-growth contexts
Proficiency in Python

Responsibilities

Conduct deep-dive analyses on risk trends, large incidents, near misses, and category-specific behaviors to identify emerging risks and policy gaps.
Design and implement risk policy frameworks to manage fraud and credit risk, products and portfolio threats
Contribute to risk strategy development for emerging payment methods and new financial products.
Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations and outputs
Partner with risk horizontal teams to deliver scalable global risk management policies through the buyer lifecycle.
Establish collaborations in the regional businesses, product owners, engineering, incident management and risk operations organizations to set shared goals, influence the prioritization and facilitate the implementation of important risk strategies