Director, Product Design

Ministry Brands•Alpharetta, GA

6d•Hybrid

About The Position

Ministry Brands is looking for a Director, Product Design to join our growing team! Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Available Location: Alpharetta, GA Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook. About the Role We are seeking an experienced Director of Product Design to lead and grow our Product Design team. In this key leadership role, you will define and drive the creative vision for our digital products, ensuring an exceptional and intuitive user experience across web and mobile platforms. You'll work closely with cross-functional teams including Product Management, Engineering, and Marketing, and play a central role in ensuring our product design aligns with customer needs, brand values, and evolving AI capabilities.

Requirements

8+ years of experience in product or UX design, including 3+ years in a design leadership role.
A strong portfolio demonstrating experience designing for web, mobile, and AI-driven platforms.
Experience leading product design teams in SaaS or technology companies.
Strong working knowledge of Figma, Adobe Creative Suite, and prototyping tools.
A deep understanding of user-centered design principles and accessibility standards.
Familiarity with AI tools and how they integrate into design workflows.
Passion for mentoring and enabling the growth of junior-to-senior design professionals.

Nice To Haves

Experience in the SaaS, payments, or non-profit tech sector is a plus.

Responsibilities

Lead, mentor, and grow a collaborative, high-performing team of product designers.
Define and implement design strategy aligned with customer insights and product vision.
Translate complex AI functionality into elegant, human-centered design.
Promote accessible, responsive, and mobile-first design practices.
Oversee user research, testing, and validation to iterate on design solutions.
Develop and maintain scalable design systems using tools like Figma.
Own the visual identity of our product portfolio and customer-facing design assets.
Support the buildout of our content libraries and third-party integrations.
Liaise with marketing to ensure alignment between brand and product design.
Coordinate with engineering to ensure timely and quality delivery of designs.
Lead design efforts for internal tools such as Pendo and the MB Insider Product Portal.