Director, Practice Development

DMA - DuCharme, McMillen & Associates, Inc.•Arizona - Remote, AZ

About The Position

The Director of Practice Development is a senior-level business development professional responsible for expanding DMA’s market share in key tax practice areas. The role manages a portfolio of client and prospect accounts, drives strategic growth initiatives, and serves as a trusted client advisor. The Director collaborates with internal service teams and executive leadership to identify opportunities, deliver tailored solutions, and support client satisfaction. Approximately 90% of the role is focused on sales-driven activities, with the remaining 10% supporting the broader Business Development team through collaborative tasks and initiatives. After a typical development period of approximately two years, the Director is expected to consistently generate $3–5 million in annual production through new business development and account expansion. The regular work schedule is 40 hours per week, and travel of up to 35% is required. The work involves prolonged sitting and computer use, frequent repetitive hand motions, and the ability to hear, understand, and distinguish speech and sounds.

Requirements

  • Bachelor’s degree in Business, Marketing, Accounting, or a related field.
  • 3–5 years of professional business development experience, preferably in tax, financial, or consulting services, including at least 1 year in a leadership role.
  • Demonstrated success managing client relationships and driving revenue growth.
  • Strong knowledge of CRM systems, sales KPIs, and pipeline management.
  • Familiarity with tax law concepts and ability to translate client needs into tailored solutions.
  • Ability to develop internal relationships and collaborate cross-functionally.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical thinking, initiative, and attention to detail.
  • Effective organizational leadership and time management skills.
  • Proficiency in Microsoft Office Suite and CRM platforms such as Salesforce.

Responsibilities

  • Develop and execute strategic business development plans to drive revenue growth and expand market presence.
  • Manage a large portfolio of client and prospect accounts as a strategic account manager and relationship lead.
  • Prospect for and pursue new business through research, networking, and outreach, identifying potential clients and aligning DMA services with their needs.
  • Participate in internal strategy, education, and planning meetings to improve business development processes and outcomes.
  • Collaborate with service line leaders, marketing, and executive leadership to align business development strategies with organizational goals.
  • Coach, mentor, and develop Practice Development team members, providing guidance, feedback, and support to build consulting, business development, and client-engagement capabilities.
  • Identify and understand client and prospect tax issues, challenges, and goals to align DMA services accordingly.
  • Create written communications, including statements of work and proposals, that articulate client needs and DMA’s value proposition.
  • Work with legal counsel during contract negotiations and ensure compliance with internal processes.
  • Maintain accurate and timely updates in CRM systems and communicate key developments to internal stakeholders.
  • Provide high-quality project and relationship management to support client satisfaction and retention.

Benefits

  • Employee stock ownership program eligibility beginning on the first day of employment; ESOP contribution targeted at 6% of annual compensation.
  • Company-paid parental leave.
  • Generous time-off package.
  • Multiple benefit plans, with eligibility beginning on the first day of employment.
  • Work/life balance and employee wellness focus.
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