Director, PMO & Change Management Capability, Tools & Standards

Novartis • East Hanover, NJ

5d • $185,500 - $344,500 • Onsite

About The Position

Reporting into the ED, US New Capabilities & Adoption, this role is accountable for building the scalable US Commercial project-management and change-management capability system, including standards, self-service toolkits, methods, templates, training, coaching, and quality controls that enable decentralized teams to deliver transformation with discipline and sustained adoption. The Director, PMO and Change Management Capability, Tools & Standards is responsible for owning project management and change capability strategy, methodology standards, tool ecosystem, self-service model, playbook governance, adoption quality bar, and capability measurement across US Commercial. This role leads a core team of self-service leads and tooling manager with cross-functional inter-faces including US functions, P&O Change, OD, Learning, DDIT and Legal.

Requirements

• Bachelor’s degree in business, organizational development, learning, healthcare, digital or related field; advanced degree (MBA MS, or equivalent) preferred.
• 10+ years in project management, change management, transformation, organizational development, capability building, or consulting.
• Demonstrated experience building methods, toolkits, standards, and capability systems for large matrixed organizations.
• Strong knowledge of project management, change management, stakeholder readiness, communications, training, adoption, benefits realization, and governance.
• Ability to simplify methods without weakening discipline.

Nice To Haves

• PMP, Prosci, ACMP, Agile, Lean Six Sigma, or equivalent certifications/experience.
• Pharma/healthcare, commercial transformation, P&O OD/change, or enterprise tool deployment experience

Responsibilities

• Define common project management and change management standards for US Commercial initiatives, calibrated to complexity and risk rather than one-size-fits-all bureaucracy.
• Build self-service toolkits, playbooks, templates, training, and coaching models for project scoping, planning, governance, stakeholder management, change impact, readiness, adoption, and value tracking.
• Partner with P&O, OD, and transformation teams to align change methods with enterprise standards and business realities.
• Establish a capability-building roadmap to improve project delivery discipline and change adoption maturity across US Commercial.
• Measure usage, quality, effectiveness, and value of PM / change methods and tools.
• Lead PM and change capability resources; manage continuous improvement of tools and standards.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Director