Director, PMO & Change Management Capability, Tools & Standards
About The Position
Reporting into the ED, US New Capabilities & Adoption, this role is accountable for building the scalable US Commercial project-management and change-management capability system, including standards, self-service toolkits, methods, templates, training, coaching, and quality controls that enable decentralized teams to deliver transformation with discipline and sustained adoption. The Director, PMO and Change Management Capability, Tools & Standards is responsible for owning project management and change capability strategy, methodology standards, tool ecosystem, self-service model, playbook governance, adoption quality bar, and capability measurement across US Commercial. This role leads a core team of self-service leads and tooling manager with cross-functional inter-faces including US functions, P&O Change, OD, Learning, DDIT and Legal.
Requirements
- Bachelor’s degree in business, organizational development, learning, healthcare, digital or related field; advanced degree (MBA MS, or equivalent) preferred.
- 10+ years in project management, change management, transformation, organizational development, capability building, or consulting.
- Demonstrated experience building methods, toolkits, standards, and capability systems for large matrixed organizations.
- Strong knowledge of project management, change management, stakeholder readiness, communications, training, adoption, benefits realization, and governance.
- Ability to simplify methods without weakening discipline.
Nice To Haves
- PMP, Prosci, ACMP, Agile, Lean Six Sigma, or equivalent certifications/experience.
- Pharma/healthcare, commercial transformation, P&O OD/change, or enterprise tool deployment experience
Responsibilities
- Define common project management and change management standards for US Commercial initiatives, calibrated to complexity and risk rather than one-size-fits-all bureaucracy.
- Build self-service toolkits, playbooks, templates, training, and coaching models for project scoping, planning, governance, stakeholder management, change impact, readiness, adoption, and value tracking.
- Partner with P&O, OD, and transformation teams to align change methods with enterprise standards and business realities.
- Establish a capability-building roadmap to improve project delivery discipline and change adoption maturity across US Commercial.
- Measure usage, quality, effectiveness, and value of PM / change methods and tools.
- Lead PM and change capability resources; manage continuous improvement of tools and standards.
Benefits
- health, life and disability benefits
- a 401(k) with company contribution and match
- a variety of other benefits
- a generous time off package including vacation, personal days, holidays and other leaves
- performance-based cash incentive
- eligibility to be considered for annual equity awards
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What This Job Offers
Job Type
Full-time
Career Level
Director
