Director, Organizational Change Management

Brother International Corporation•Bridgewater Township, NJ

3d•Hybrid

About The Position

The Director, Organizational Change Management is responsible for developing and leading the enterprise Organizational Change Management strategy to ensure successful adoption of strategic initiatives, business transformations, and technology implementations. This role establishes enterprise-wide change management frameworks, governance, methodologies, and best practices that enable organizational readiness, stakeholder engagement, adoption, and long-term sustainment of change. The Director serves as a trusted advisor to executive leadership and partners closely with business, technology, human resources, communications, learning, and project delivery teams to integrate change management into enterprise portfolios and programs. This leader drives a culture of continuous improvement by leveraging data, change analytics, and stakeholder feedback to maximize business outcomes and organizational resilience.

Requirements

Bachelor's Degree (or equivalent experience) Business Administration, Organizational Development, Human Resources, Communications, Psychology, or a related field required.
Minimum 10 years progressive experience leading organizational change management, business transformation, organizational development, or change consulting initiatives
Demonstrated experience developing and implementing enterprise-wide change management strategies and governance frameworks
Minimum 7 years experience in a leadership role overseeing enterprise Organizational Change Management programs or functions
Proven success leading organizational change initiatives supporting business transformation, technology implementations, mergers, process improvement, or operational excellence initiatives
Experience partnering with executive leadership and senior stakeholders to drive organizational readiness and adoption
Experience leading cross-functional teams within complex organizational environments
Experience in stakeholder engagement, communications, training, organizational effectiveness, and change measurement
Prosci Certified Change Practitioner
Certified Change Management Professional (CCMP)
PMP - Project Management Professional
PMI Agile Certified Practitioner (PMI-ACP)
Certified ScrumMaster (CSM) or equivalent Agile certification
Lean Six Sigma Green Belt or Black Belt
Deep expertise in Organizational Change Management principles, methodologies, and industry best practices
Experience with structured change management frameworks such as Prosci ADKAR, Kotter, or similar methodologies
Organizational readiness assessments and change impact analysis
Portfolio-level change planning and organizational capacity management
Change communications strategy and execution
Proficiency with Microsoft Office Suite, collaboration platforms, survey tools, and business intelligence/reporting solutions such as Power BI or Tableau
Experience with project and program management methodologies including Agile, Waterfall, and hybrid delivery approaches
Demonstrated ability to develop and execute enterprise-wide organizational change management strategies that align with business objectives and enable successful transformation
Proven leadership skills with the ability to influence executive stakeholders, build organizational commitment, and lead through complex change initiatives
Exceptional collaboration skills with a demonstrated ability to build trusted relationships across business, technology, human resources, communications, learning, and operational teams while aligning diverse stakeholders around shared goals
Outstanding verbal, written, presentation, facilitation, and interpersonal communication skills, with the ability to effectively communicate change strategies and complex information to executive leadership, managers, and employees at all organizational levels
Strong stakeholder management, coaching, negotiation, and conflict resolution skills, with the ability to influence without direct authority and effectively manage organizational resistance to change
Excellent analytical, critical thinking, and problem-solving skills, with the ability to assess organizational readiness, interpret change metrics, identify risks, and develop practical, data-driven solutions
Ability to manage multiple enterprise change initiatives simultaneously while balancing strategic priorities, organizational capacity, and operational demands in a fast-paced environment
Commitment to continuous improvement, innovation, accountability, integrity, sound judgment, and fostering a culture of adaptability, resilience, and employee engagement

Responsibilities

Develop and execute the enterprise Organizational Change Management strategy aligned with organizational priorities and business objectives
Establish enterprise-wide change management frameworks, methodologies, standards, governance, and best practices
Build organizational change management capabilities and promote consistent adoption across business functions
Serve as a trusted advisor to executive leadership on change strategy, organizational readiness, change impacts, and adoption planning
Lead organizational change initiatives supporting enterprise transformation and strategic priorities
Integrate change management into enterprise portfolios, programs, and major initiatives
Develop enterprise change roadmaps that align multiple concurrent initiatives and minimize organizational disruption
Prioritize change activities based on organizational capacity and business impact
Coordinate cross-functional change efforts to ensure consistency across strategic initiatives
Collaborate with project and program management teams to embed change management throughout project lifecycles
Develop and execute organizational readiness assessments, stakeholder engagement strategies, and change adoption plans
Lead stakeholder analysis, change impact assessments, sponsorship engagement, and resistance management activities
Ensure successful adoption, reinforcement, and long-term sustainment of organizational changes.
Coach leaders and managers to effectively lead teams through change
Promote employee engagement and adoption through proactive communication and support strategies
Define and monitor change management KPIs, adoption metrics, and organizational readiness indicators
Measure effectiveness of change initiatives through feedback, assessments, and business outcome analysis
Develop executive dashboards and reporting to communicate change progress and organizational adoption
Identify lessons learned and implement continuous improvement initiatives to enhance organizational change maturity
Utilize change analytics to improve future transformation efforts
Develop enterprise communication and training strategies supporting organizational change initiatives
Partner with communications and learning teams to create effective communication plans, training programs, and learning materials
Ensure messaging is timely, consistent, and tailored to stakeholder audiences
Oversee training effectiveness, knowledge transfer, and user readiness activities
Support leaders with communication tools and change leadership resources