Director Physician Practice & Programs

Schuylkill•Allentown, PA
•Onsite

About The Position

Oversees programmatic operations across regional practices and provides supervision and direction for service delivery and related programs. Supports the acquisition, development, and regionalization of clinical services and programs. Builds relationships with key stakeholders and collaborates across service lines, acute care practices, and ambulatory sites to promote and develop optimal services. Partners with leaders to continuously improve clinical services and patient experience throughout the continuum of care. The director is responsible for financial performance, budget development, revenue and expense management, and labor productivity across the enterprise. The role supports business plans and strategic initiatives that advance growth and operational excellence, using best practices and standardization to enhance the LVHN brand. Working with physician and administrative leaders, the director helps develop and grow clinical programs and partners with stakeholders on strategy, execution, and operational KPI review and management. The role also leads efforts to improve patient experience and care transitions, and addresses performance issues promptly and appropriately in compliance with policy and applicable laws and regulations.

Requirements

  • Bachelor’s degree in business administration, healthcare management, or a related field.
  • At least 5 years of relevant experience in a physician office practice setting.
  • Supervisory experience directing the work of others.
  • Ability to initiate, accept, and adapt to change.
  • Strong leadership and mature emotional intelligence.
  • Proficiency in transactional and transformational leadership.
  • Ability to partner with stakeholders to achieve goals.
  • Excellent computer skills, including electronic medical records (EMR) and Microsoft Office.
  • Proven proficiency with technology by the conclusion of orientation.
  • Ability to lift and carry 25 pounds; frequent sitting, standing, and keyboard use.

Nice To Haves

  • Master’s degree in business administration, healthcare management, or a related field.

Responsibilities

  • Oversee programmatic operations across regional practices and direct the delivery of services and related programs.
  • Support acquisition, development, and regionalization of clinical services and programs.
  • Cultivate stakeholder relationships and collaborate across service lines, acute care practices, and ambulatory sites to develop optimal services.
  • Partner with leaders to improve clinical services and patient experience across the continuum of care.
  • Manage financial performance, budget development, revenue and expenses, and labor productivity across the enterprise.
  • Support business plans and strategic initiatives that enhance growth and operational excellence through best practices and standardization.
  • Work with physician and administrative leadership to develop and grow clinical programs.
  • Partner with key stakeholders on strategy and execution, including operational KPI review and management.
  • Identify and drive improvements in patient experience and care transitions within the division, program, or service line/institute.
  • Address performance issues promptly and appropriately, using sound judgment and complying with policy and applicable laws and regulations.
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