Director Physician Practice Operations 2

Children's Healthcare of Atlanta•Brookhaven, GA

About The Position

The Director of Physician Practice Operations is responsible for planning, organizing, delegating, coordinating, and controlling operations across several assigned Children’s Physician Practices. The director works collaboratively with practice physicians to support efficient, effective daily operations, including supervision and evaluation of staff, budget management and financial oversight, and business-process analysis and redesign when warranted. The role supervises and advises practice managers, partners with physicians, and serves as a liaison between physicians and Children’s Administration. It is also responsible for the financial viability of assigned practices and for supporting clinical and office staff in maintaining clinical quality.

Requirements

  • At least 5 years of management experience within physician practice operations.
  • Bachelor’s degree in business administration, health administration, or a related discipline.
  • Demonstrated ability to build productive relationships with physicians.
  • Strong command of financial analysis, strategic planning, physician practice operations, and healthcare information systems.
  • Skills and aptitude in conflict resolution, problem-solving, staff development, and time management.
  • Personal organization and time-management skills.
  • Human relations and teamwork skills.
  • Personal adaptability and motivation.
  • Listening skills.

Nice To Haves

  • MBA or MHA.

Responsibilities

  • Supervise and advise managers at assigned practices and support practice management, including analysis of access and patient throughput, customer satisfaction, productivity, efficiency, and human-resource management and development.
  • Oversee the financial viability of assigned practices, including monitoring progress against budget and planning and implementing capital expenditures.
  • Follow the progress of the business office, whether central or local.
  • Plan and maintain operating budgets at the individual practice level.
  • Understand and monitor physician progress on the compensation plan.
  • Partner with physicians at assigned practices and serve as a liaison between physicians and Children’s Administration.
  • Ensure providers understand their obligations under their agreements with Children’s, comply with Children’s policies and procedures, and support Children’s goals.
  • Support clinical and office staff in upholding clinical quality in the practice.
  • Facilitate monthly provider meetings within assigned practices.
  • Serve as a resource for special task forces throughout Children’s as needed.
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