Director, Pharmacy & Strategic Partnerships

Pfizer•Kirkland, ON

4d•Hybrid

About The Position

Reporting to the Customer Engagement Lead, this role is responsible for aligning enterprise pharmacy strategy with core business objectives across a vast portfolio of assets. The Director, Pharmacy & Strategic Partnerships, will lead a national, cross-functional team, focused on delivering impactful strategic partnerships and optimizing pharmacist-led models of care. As a member of the Customer Engagement Leadership Team, the incumbent will be accountable for developing strategies, translating market insight into execution and securing alignment and buy-in from senior executive leadership. This role requires a leader with deep, real-world credibility in the pharmacy ecosystem, including established relationships across chains, banners, associations, and key pharmacy stakeholders. Success in this role depends on the ability to navigate complex pharmacy business models, negotiate value-based partnerships, and leverage trusted networks to accelerate impact. If you enjoy shaping innovative initiatives and unlocking new pathways that truly makes a difference in healthcare and patient care, then this is the job for you.

Requirements

University degree in Business, Life Sciences, or related field, MBA an asset
Significant pharmaceutical industry experience, with in-depth knowledge of retail and pharmacy operations, including purchasing processes, distribution models, and market dynamics
A proven track record of complex commercial negotiations with pharmacy partners
An existing, trusted network within the pharmacy ecosystem
Proven leadership of national or matrixed teams
Strong strategic, analytical, and financial acumen
Bilingualism (French and English): An advanced level of English, both spoken and written, is required to enable the individual to collaborate effectively with colleagues and partners located elsewhere in Canada and internationally daily as part of their responsibilities.
A deep understanding of pharmacy chains, banners, and association dynamics
Strong experience in B2B partnership design and execution capability
Executive presence with comfort in senior level presentations and negotiations
Act as a leader and member of the Sales Organization Leadership Team and leads key initiatives to improve the engagement, talent management, performance and culture of the Sales Organization
Strategic mindset paired with operational discipline
Strong talent and competency/capability assessment skills
Ability to manage change effectively

Responsibilities

Develop and continuously refine Pfizer Canada’s pharmacy channel strategy
Serve as the primary strategic voice for pharmacy across enterprise forums
Translate pharmacy market trends and dynamics into clear strategic recommendations and partnership opportunities
Lead pharmacy contributions to business planning including milestone development, leadership presentations, and KPI tracking
Ensure Pfizer Canada leadership in pharmacist led care models
Lead or directly shaped high-stakes commercial negotiations with pharmacy partners
Build and institutionalize capabilities that can be leveraged for future launches
Define and track performance milestones demonstrating Pfizer’s leadership in pharmacy driven healthcare delivery
Provide strategic oversight for innovative partnership agreements with national banners, regional chains, pharmacies and pharmacy groups
Represent Pfizer Canada in executive level discussions with pharmacy leaders
Own Pfizer Canada’s enterprise approach to pharmacy associations, professional bodies, and representative organizations
Own the strategic direction for digital enablement within the pharmacy channel, ensuring that digital tools and capabilities are tightly aligned with pharmacy strategy and field execution
Ensuring pharmacy strategies are aligned with evolving B2C dynamics, patient pathways, and pharmacist-led care models
Coach and develop team members to operate effectively with an account and business mindset in a complex, matrixed organization
Demonstrate Pfizer Values and ensure that the Pharmacy team adheres to Pfizer compliance policies and procedures as well as to the Innovative Medicines Canada Code of Ethical Practice
Act as a leader and member of the Sales Organization Leadership Team and leads key initiatives to improve the engagement, talent management, performance and culture of the Sales Organization
Partner closely with Marketing on pharmacy specific go-to-market strategies.
Collaborate with Medical, Market Access, Trade, Legal, and Compliance teams to ensure strategies are scalable and compliant.