Director - Personal Lines Products and Analytics

West Bend Insurance Company•WI-West Bend US-WI-Madison, WI

About The Position

The Director - Personal Lines Products and Analytics oversees product management, product development, and data and analytics to drive profitable growth within the Personal Lines department. The role calls for strategic thinking, strong leadership, and a deep understanding of the insurance industry. The director advances strategic product objectives, develops analytics strategy and financial frameworks, supports pricing and analytical modeling, and leads a team while coordinating initiatives across departments. The position can be performed remotely or on a hybrid schedule. Candidates who live within 50 miles of the West Bend, Madison, or Appleton office locations will be offered a hybrid schedule. Fully remote employees who live beyond 50 miles may occasionally be asked to travel to an office for team meetings, training, and corporate events. The internal application deadline is 10/27/2026; external applications are accepted on a rolling basis while the role remains open.

Requirements

  • 10 years of experience in personal lines insurance.
  • 5 years of leadership experience.
  • 5 years in a product, pricing, or analytics role.
  • Leadership and team management skills.
  • Analytical and problem-solving abilities.
  • Communication and interpersonal skills.
  • Ability to work collaboratively and build relationships across departments.
  • Bachelor’s degree in Business, Actuarial Science, Mathematics, Statistics, Insurance, or a related field.

Responsibilities

  • Lead the advancement of Personal Lines strategic product objectives.
  • Develop and execute a data and analytics strategy that drives insights and supports decision-making across Personal Lines.
  • Lead development and management of the Personal Lines financial framework, providing transparency into growth, profitability, retention, and performance drivers to support strategic decisions and profitable growth.
  • Support pricing and analytical modeling work needed to meet the division’s strategic objectives.
  • Work with product managers and pricing actuaries to develop and implement pricing strategies that balance profit and growth.
  • Drive continuous improvement in pricing sophistication.
  • Provide leadership and mentorship to the team, set clear goals and expectations, and ensure the team has resources and support to succeed.
  • Work with sales, marketing, IT, customer service, and other departments to align and successfully execute initiatives.
  • Build and maintain relationships with key stakeholders.

Benefits

  • Medical and prescription insurance
  • Health Savings Account
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability insurance
  • Accident and Critical Illness insurance
  • Employee Assistance Program
  • 401(k) plan with company match
  • Pet insurance
  • Paid time off; standard first-year PTO is 17 days, prorated based on month of hire
  • Enhanced PTO may be available for experienced candidates
  • Performance-based bonus eligibility
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