Director - Personal Lines Products and Analytics

West Bend Insurance Company•WI-West Bend US-WI-Madison,
•$157,900 - $197,375•Hybrid

About The Position

The Director - Personal Lines Products and Analytics oversees product management, product development, and data and analytics functions to drive profitable growth within the Personal Lines department. The role requires strategic thinking, strong leadership, and a deep understanding of the insurance industry. The Director advances strategic product objectives, develops analytics and financial frameworks to support decision-making, and works with product managers and pricing actuaries on pricing strategies that balance profit and growth. The position also provides team leadership and mentorship and collaborates with other departments and key stakeholders. The position offers remote or hybrid work. Candidates living within 50 miles of the West Bend, Madison, or Appleton office locations will work a hybrid schedule. Fully remote candidates beyond 50 miles may occasionally be asked to travel to an office for team meetings, training, and corporate events.

Requirements

  • 10 years of experience in personal lines insurance.
  • 5 years of leadership experience.
  • 5 years in a product, pricing, or analytics role.
  • Leadership and team management skills.
  • Analytical and problem-solving abilities.
  • Communication and interpersonal skills.
  • Ability to work collaboratively and build relationships across departments.

Nice To Haves

  • Bachelor’s degree in Business, Actuarial Science, Mathematics, Statistics, Insurance, or a related field.

Responsibilities

  • Lead the advancement of personal lines strategic product objectives.
  • Develop and execute a data and analytics strategy to generate insights and support decision-making across personal lines.
  • Lead development and management of the Personal Lines financial framework, providing transparency into growth, profitability, retention, and performance drivers.
  • Support pricing and analytical modeling work needed to meet the division’s strategic objectives.
  • Work with product managers and pricing actuaries to develop and implement pricing strategies that balance profit and growth, and drive continuous improvement in pricing sophistication.
  • Provide leadership and mentorship to the team.
  • Set clear goals and expectations and ensure the team has the resources and support needed to succeed.
  • Collaborate with sales, marketing, IT, customer service, and other departments to align and successfully execute initiatives.
  • Build and maintain relationships with key stakeholders.

Benefits

  • Medical and prescription insurance
  • Health Savings Account
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability
  • Flexible Spending Accounts
  • Life and accidental death and disability insurance
  • Accident and critical illness insurance
  • Employee Assistance Program
  • 401(k) plan with company match
  • Pet insurance
  • Paid time off; standard first-year PTO is 17 days, prorated based on month of hire, with enhanced PTO potentially available for experienced candidates
  • Performance-based bonus eligibility
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