Director People Ops
About The Position
The Director of People Operations will own and lead all people-related initiatives across the company, helping us scale our teams, support our managers, and build a high-performing culture. This is a hands-on role that combines strategic thinking with day-to-day execution across performance management, employee experience, compensation, talent development, compliance, and workforce planning. The ideal candidate is a trusted partner to leaders, enjoys building structure where needed, and knows how to balance employee needs with business priorities. As a key member of the leadership team, this person will play an important role in shaping our culture, strengthening our organization, and supporting CloudShare's next stage of growth.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- HR certification preferred (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
- 7+ years of progressive HR experience, with demonstrated leadership of HR Business Partner teams.
- Proven experience leading People programs in a high-growth technology or SaaS environment.
- Strong knowledge of HR operations, employee relations, performance management, compensation, and employment law.
- Experience partnering closely with executive leadership and influencing business decisions through a people lens.
- Demonstrated success building and scaling people programs, processes, and organizational initiatives.
- Experience supporting workforce planning, organizational development, and change management efforts.
- Strong analytical and problem-solving skills, with the ability to leverage data to drive decisions and continuous improvement.
- Hands-on approach with the ability to balance strategic thinking and day-to-day execution.
- Excellent leadership, communication, and stakeholder management skills.
- Experience implementing and optimizing HR systems, processes, and people operations infrastructure.
Nice To Haves
- Experience in customer education, learning technologies, virtual labs, cybersecurity, developer platforms, or technical enablement environments.
- Experience across both operational and commercial leadership functions.
- Familiarity with operational frameworks such as EOS, OKRs, or similar scaling methodologies.
- Experience working with enterprise customers and customer success-driven SaaS organizations.
Responsibilities
- Partner with executive leadership to align people strategy with business goals and support organizational growth.
- Lead key people programs, including performance management, employee development, engagement, retention, and succession planning.
- Drive workforce planning, organizational design, and talent strategies to support current and future business needs.
- Oversee day-to-day office operations and employee experience initiatives for the Denver office.
- Coach and support managers on leadership, employee development, organizational effectiveness, and change management.
- Lead compensation, benefits, HR operations, compliance, and employee relations initiatives.
- Develop scalable people processes, programs, and policies that support a high-performing culture.
- Establish and track key people metrics to drive data-informed decisions and continuous improvement.
- Serve as a strategic partner to leaders across the business while helping scale and strengthen the People function.
Benefits
- Medical, Dental, Vision benefits
- 401K
- Flexible PTO
- 12 Paid Holidays
- Free Parking
- Onsite Gym
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What This Job Offers
Job Type
Full-time
Career Level
Director
