Director, PEO Strategy & Change Management - MT

Paychex•Cincinnati, OH

About The Position

This position is at the forefront of PEO strategy and plays a leadership role in its ongoing success, including driving PEO strategy across Paychex's historic business lines. The role requires a strategic problem-solver, effective influencer, and professional with strong business acumen and industry knowledge. It supports anticipating industry developments and developing strategic options to position the PEO for success in a rapidly changing environment, translating foresight into multi-year strategies and annual strategic plans. The role manages multiple projects and bridges strategy to realization through planning, internal consulting, and thought partnership across the business to produce sustainable results that educate the market, meet client needs, and achieve strategic objectives. The position serves as a trusted advisor to PEO leadership and cross-functional stakeholders, providing analytical perspectives on business challenges and opportunities. It works with Sales and Service Strategy and Operations teams to leverage synergies across Paychex business lines, conducts research and strategic analysis, evaluates strategy realization, and drives continuous process improvement and organizational change. The role also equips the organization with operational excellence tools and assesses processes and supporting technologies to identify improvement opportunities.

Requirements

Bachelor's degree required.
Demonstrated excellence in growth, strategy, finance, go-to-market, operations, and technology.

Responsibilities

Advise the PEO Leadership team and cross-functional stakeholders on business challenges and opportunities, and develop multi-year plans that contribute to corporate strategy.
Provide thought leadership in business planning and actionable strategy development, fostering open and transparent partnerships across functional groups.
Work with Paychex Sales and Service Strategy and Operations teams to leverage synergies with other business lines to drive revenue growth and efficiency; participate in the teams' organizational cadence to drive alignment.
Oversee and conduct analysis of business model structure, industry and client trends, brand and offering positioning, market opportunity, and competitive intelligence.
Deliver strategic analysis and strategy consulting projects to define strategic options and facilitate decision-making.
Research industry trends, the competitive landscape, and disruptors to provide thought leadership and strategic understanding of the PEO/HCM industry.
Evaluate strategy realization by identifying success indicators and measurement plans for strategic initiatives and tracking progress against goals.
Drive continuous process improvement in sales and service organizations to increase process and procedure efficiency and effectiveness.
Provide leadership and guidance in addressing obstacles and opposition to change, acting as a change agent to implement business process changes.
Equip the organization with operational excellence tools and practices to improve and optimize business process performance.
Analyze trends and provide proactive recommendations for continuous improvement.
Independently assess key processes and supporting technologies to identify or quantify opportunities to improve process effectiveness or enhance technology.