Director, Partner Solutions

Superhuman•San Francisco, CA

About The Position

Superhuman is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity To achieve our ambitious objectives, we are seeking a Head of Partner Solutions to join our Global Channels and Alliances Organization. This leadership role will be responsible for an organization of seasoned Channel Market Leaders and key strategic initiatives. This team leads and manages the Channel strategy for extending Superhuman's business model by building and developing a portfolio of consulting, services, and selling partners. The leader will be responsible for growing and shaping the market teams in order to build Superhuman's presence and market share globally for the years to come. Superhumanʼs go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI productivity tools. We strive to ensure that every organization can work effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

Requirements

Over 10 years of extensive experience in Partner Sales and/or Business Development.
Experience from an enterprise software vendor background.
Demonstrate leadership and passion to build and optimize.
Experience in establishing and maintaining relationships effectively.
Ability to profile, identify, and recruit system integrator / consulting firms and technology partners worldwide.
Highly knowledgeable about the business metrics of relevant markets
Technical understanding of Superhuman's products and can present/speak at local community events.
Outgoing, self-motivated, organized, creative, respectful, and operate with a high level of integrity and a can-do attitude.
Exceptional oral and written communication skills.
Demonstrated ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, analyze and execute work efficiently, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.
Strong drive and analytical mindset.
Experience managing and expanding indirect sales and delivery teams, with a deep understanding of how to generate value and increase volume through partnerships with hundreds of partners and thousands of customers.
Focused on driving channel initiatives while maintaining and executing the channel strategy to extend Superhuman's business model by developing a portfolio of consulting services and selling partners.
Skilled at navigating complex partnership models to assemble the right portfolio of capable partners and ensure customer success.
Approach work with a process-oriented mindset, utilizing metrics to inform data-driven decision-making.
Recognize the importance of aggressive partner practice development and understand that investing in and enabling partners will yield long-term benefits.

Nice To Haves

Eager to seek new challenges at a hyper-growth company where innovative business models can be explored.

Responsibilities

Build a robust multi-year channel strategy to underpin the corporate strategy through the leverage of channel partnerships
Drive exceptional partner solution growth by demonstrating effective leadership, building strong organizations, engaging partners, and executing a well-planned go-to-market strategy
Understand investment planning and recruitment efforts in new and emerging markets
Create partner development paths that support channel go-to-market efforts, including providing input in designing our accreditation and specialization programs
Conduct research to aid program and other corporate decision-making initiatives such as partner/customer surveys and market opportunity assessments
Develop a best-in-class partner experience that is engaging for partners and supports effective interactions and service development
Drive partner and direct sales account targeting, collaboration, and solution plays.
Collaborate with cross-functional teams, including Enablement, Marketing, Services, Support, Corporate Events, Operations, and IT to define and influence the engagement, resources, and support required to deliver integrated initiatives and service-based practice development within the Superhuman Alliance Program.
Orchestrate the channel team to deliver the Superhuman business charter - to grow the customer community, to service and support our customers, and be Superhuman's megaphone to the world.
Manage a cadence with the channel team to ensure business objectives are identified and met

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year
12 days of paid holidays per year
Two floating holidays per year
Flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities