AI Solutions Partner

Forrester • Cambridge, MA

1d • $148,000 - $222,000

About The Position

We’re seeking an entrepreneurial, customer-facing technologist to help bring Forrester AI to market across our North America end-user organization. Reporting into and partnering closely with the vice president of sales, end user, the AI Solutions Partner works shoulder-to-shoulder with sales managers, account executives, and account managers to build comprehensive client solutions that pair Forrester AI with our broader research, advisory, and consulting portfolio. This individual is the technical and commercial connective tissue between Forrester’s AI products and the buyers who need them: They demonstrate the technology, translate it into business value, identify client needs, package solutions, and help close deals. The AI Solutions Partner is equally at home in front of a client and in cross-functional working sessions with sales enablement, customer success, and product. This individual will help build the playbook, training, and field assets that allow Forrester’s go-to-market organization to sell AI confidently and at scale, and will help existing clients realize value from Forrester AI to drive retention. Success in this role requires someone who comes to life in front of customers, is genuinely fluent in modern AI, and has the drive to take a new technology service to market and bring its value to life.

Requirements

• Proven experience in a customer-facing technical sales, solutions consulting, sales engineering, or presales role, ideally in research, SaaS, or enterprise technology.
• Experience in designing and delivering software training, enablement content, or technical workshops for both internal teams and clients.
• Working fluency in genAI fundamentals, including LLMs, prompt design, retrieval-augmented generation, and the MCP.
• Working knowledge of machine learning techniques sufficient to discuss them credibly with technical buyers and to identify the right Forrester response.
• Working knowledge of AI security, data privacy, and emerging AI regulatory considerations relevant to enterprise buyers.
• Familiarity with enterprise systems integration patterns and the deployment models that AI solutions typically follow within large organizations.
• Strong consultative discovery skills and the ability to translate technical capability into measurable client outcomes.
• Excellent presentation, demo, and storytelling skills, with the ability to adapt to audiences ranging from individual practitioners to C-level executives.
• Strong organization, documentation, and time management skills, with the ability to operate across multiple deals and internal workstreams at the same time.
• A fast learner who is at ease with new technology and motivated to take a new product to market.
• A collaborative, team-first orientation and a high degree of comfort operating cross-functionally with sales, product, sales enablement, and customer success.

Nice To Haves

• Familiarity with enterprise procurement, security review, and vendor onboarding processes is a plus.
• Willingness to travel as needed to support client meetings, internal sessions, and Forrester events.

Responsibilities

• Partner with the vice president of sales, end user, and frontline sales managers to embed Forrester AI into account strategies across the North America book of business.
• Accompany account executives and account managers on early-stage sales calls, discovery conversations, and executive meetings to demonstrate Forrester AI and articulate its value to business and technology buyers.
• Deliver compelling demos of Forrester AI to a wide range of audiences, from individual practitioners to C-level executives, tailoring the narrative to each buyer’s role, industry, and maturity.
• Explain the technical underpinnings of Forrester AI-related solutions, including how the underlying research corpus, large language models (LLMs), retrieval, and integration patterns work in an enterprise context.
• Uncover client needs through structured discovery and connect those needs to the right combination of Forrester offerings — both AI and non-AI — including Forrester Decisions, advisory, consulting, and event services.
• Help account executives and account managers package Forrester AI into compelling, well-priced solutions that reflect client value and Forrester’s commercial model.
• Assist sales teams during negotiations by addressing technical objections, clarifying scope, and helping structure deals that close.
• Partner with sales enablement to develop and continuously refresh sales training, demo scripts, objection-handling guides, battlecards, and certification content focused on Forrester AI and the broader Forrester portfolio.
• Partner with customer success to develop client-facing training and adoption materials that drive usage, value realization, and retention across the existing client base.
• Serve as a structured feedback loop into product leadership: Document field experiences, win/loss learnings, common objections, feature gaps, and competitive signals, and bring them back to the AI product team.
• Maintain a high cadence of internal coordination through standing meetings with sales, product, and customer success leaders, and document learnings in a way the broader organization can use.
• Stay current on the generative AI (genAI) landscape, including LLMs, the Model Context Protocol (MCP), agentic architectures, and machine learning techniques, and translate that fluency into client-ready conversations.

Benefits

• We’re a network of knowledge and experience leading to richer, fuller careers.
• Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it.
• It’s a place where everyone is given the tools, support, and runway they need to go far.
• We’ll be right there beside you, every step of the way.
• Let’s be bold, together.
• Explore #ForresterLife on: Instagram LinkedIn Glassdoor
• Here at Forrester, we welcome people from all backgrounds and perspectives.
• Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process.
• If you would like to discuss a reasonable accommodation, please reach out to [email protected].
• Forrester Research, Inc. is an Equal Employment Opportunity Employer.
• As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.
• Benefits at a Glance
• Benefits at a Glance - Cambridge
• At Forrester, we’re bold.
• We make big moves, transform businesses, and define the future.
• We’re the people who challenge, who innovate, who dare to discover.
• We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other.
• Our success is driven by curiosity, courage, and customer obsession.
• Here you can be bold at work.
• Join us and build an extraordinary future.
• With you, we’re not just bold.
• We’re bold, together.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed