Director, Operations Readiness
About The Position
The Director of Operations Readiness owns Aurora’s end-to-end endpoint launch process and is responsible for activating new sites that are operationally excellent, financially viable, and sustainable over the long term. The role leads deployment of specialized operations teams and coordinates cross-functional efforts to ensure launches meet strategic objectives. The successful candidate will build and develop the team, playbooks, and framework needed to launch new markets and customers within days of contract completion. The Director owns launch plans, timelines, and budgets; aligns departments and resolves blockers; oversees team selection, training, and deployment; monitors progress and mitigates risks; and reports launch status and performance to executive leadership. The role also ensures launches transition from setup to steady-state operations by developing local leadership and operational capacity. Extensive travel is required. Aurora expects employees to work from the office at least three days per week, with some roles requiring up to five days based on operational needs.
Requirements
- 10+ years of experience in operations, logistics, or program management.
- A proven track record managing complex, cross-functional projects involving multiple stakeholders.
- 4+ years of experience leading multiple annual product, site, and/or technology launches nationwide and/or globally.
- Strong financial acumen, including budget management and P&L responsibility.
- Exceptional communication skills and the ability to influence and align diverse teams.
- Ability to travel for extensive periods of time.
Nice To Haves
- Experience in a high-growth technology or industrial environment.
- Experience in site launches, facility management, or rapid scaling of operations.
Responsibilities
- Own the master launch plan, timeline, and budget for all new endpoint activations.
- Serve as the primary liaison between Engineering, Product, Finance, Legal, Government Affairs, and Operations, aligning teams, tracking milestones, and resolving blockers.
- Oversee the selection, training, and deployment of Senior Operations Manager teams, including in-market and centralized resourcing.
- Directly monitor launch progress, identify risks, and implement mitigation strategies so sites reach target volume and operational stability.
- Provide executive leadership with regular updates on launch status, budget adherence, and key performance indicators.
- Build local leadership and operational capacity to transition launches from setup mode to steady-state operations.
- Build and develop the team, playbooks, and framework for launching new markets and customers.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
