Director-Operations Outpatient Pharmacy

Baptist • Memphis, TN

1d

About The Position

Directs and coordinates system-wide operational functions for pharmacy operations and development in close collaboration with the ED/COO. The role oversees BMG pharmacy teams, develops market strategies and business initiatives, and serves as a liaison to clinics to align pharmacy goals. It works with BMG leadership—including directors, office managers, staff, and providers—to increase prescription capture at Baptist pharmacies. The director also develops and executes plans to open new pharmacy access points and promote the centralized mail-order option.

Requirements

• At least five years of progressive, outcome-oriented management experience in a medium multi-specialty group practice.
• Bachelor's degree in Business Administration, Finance, Health Care Administration, or a related field.
• Extensive knowledge of health care issues, trends, legal compliance, and group practice and/or pharmacy management and network development models.
• Ability to foster collaborative partnerships in developing, implementing, and administering service and program delivery.

Nice To Haves

• Three years of pharmacy management experience in all aspects of practice management, pharmacy operations, and medical staff relations.
• Master's degree or Pharmacy degree.

Responsibilities

• Lead all BMG pharmacy teams.
• Operationalize strategic direction across markets to increase prescription capture at BMG and Baptist pharmacies, including identifying sites, communicating with stakeholders, facilitating speed to market, and ensuring staffing models are in place for new pharmacy launches.
• Develop, recommend, and implement pharmacy operational changes aligned with prescription-capture and financial goals, including communicating with clinics to ensure reliable pharmacy service and patient care.
• Work with marketing on additional promotional strategies for the pharmacies.
• Implement pharmacy management strategies and services to identify business opportunities, enhance business and physician partnerships, expand or retain market position, and maximize service delivery in coordination with the practice management team.
• Perform other accountabilities as assigned or directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Director