Director, Pharmacy Operations, RPh
About The Position
The Director, Pharmacy Operations, RPh provides leadership, oversight, and professional development for pharmacists within Orsini’s specialty pharmacy. The role ensures consistent, high-quality clinical services, supports operational excellence, and promotes patient-centered care across disease states. The Director partners with pharmacy fulfillment operations, nursing, providers, and leadership so pharmacists can practice at the top of their license while meeting regulatory, accreditation, and payer requirements. This position leads pharmacist staffing and development, establishes clinical practice models and standardized workflows, monitors performance and quality measures, and supports specialty programs and organizational growth. The work is hybrid, with at least three onsite days per week and potentially more based on business needs. Travel is up to 15%, with occasional overnight travel.
Requirements
- Bachelor of Science or Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school of pharmacy.
- Active, unrestricted pharmacist license in good standing.
- Willingness to obtain multi-state licensure.
- At least 8 years of pharmacy experience.
- At least 3 years of pharmacy leadership experience.
- Strong knowledge of pharmacy clinical services and workflows.
- Excellent communication, leadership, and organizational skills.
- Familiarity with REMS programs and limited distribution drug requirements.
Nice To Haves
- Specialty pharmacy experience.
Responsibilities
- Provide direct leadership, oversight, and management for the specialty pharmacy pharmacist team across onsite and remote operations.
- Recruit, onboard, train, and retain highly qualified specialty pharmacists.
- Coach, mentor, and manage the performance of pharmacist staff.
- Establish competency assessments, continuing education, and professional development programs.
- Foster accountability, collaboration, engagement, and clinical excellence.
- Ensure appropriate staffing models to meet patient volume and service expectations as the organization scales; build a leadership pipeline and support succession planning.
- Ensure compliance with state and federal pharmacy regulations, accreditation standards, and payer requirements.
- Develop and monitor KPIs, including productivity, accuracy, intervention outcomes, and patient satisfaction.
- Promote medication safety, error prevention, and reporting of adverse events.
- Develop and design the clinical practice model, including standardized workflows, documentation standards, and best practices across pharmacist functions.
- Ensure pharmacists deliver high-quality patient care, education, and clinical interventions.
- Partner with pharmacy fulfillment operations and therapy team operations to align clinical services with dispensing and access workflows.
- Collaborate with providers, nurses, care managers, and external partners to optimize patient outcomes.
- Support specialty programs, including REMS, limited distribution drugs (LDDs), and manufacturer-required services.
- Contribute to strategic planning and growth initiatives for specialty pharmacy services.
- Serve as pharmacist lead for audits, corrective action plans, and continuous quality improvement efforts.
- Perform other duties and responsibilities as required.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with employer match
- Accident and critical illness coverage
- Company-paid life insurance options
- Generous paid time off
- Paid holidays
- Floating holidays
- Tuition reimbursement program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
