Director, Operational Readiness, Turnover & Transformation

CRB•Kalamazoo, MI

About The Position

CRB is looking for an energetic, self-motivated individual for the role of Director, Operational Readiness, Turnover and Transformation. This individual is responsible for leading the strategy, execution, and continuous improvement of turnover, asset data capture, and digital handover processes across simple and complex capital projects. This role ensures that physical assets, documentation, and data are delivered accurately, completely, and in a format that enables operational readiness, regulatory compliance, and long‑term asset lifecycle management. This leader bridges construction, commissioning, qualification/validation, facilities, IT, and operations—transforming traditional turnover processes into a structured, digital, data‑driven delivery model. They will represent CRB in a professional manner, assist in winning work, and understand how their strategy directly impacts our collective success.

Requirements

Bachelor’s Degree in Architecture, Engineering, Life Sciences, Construction Management, Facilities Management or similar degree preferred, or equivalent years of relevant industry experience.
Minimum of 15+ years of experience in capital project delivery, construction turnover, commissioning, CQV, CSV or operational readiness.
Demonstrated experience leading digital turnover or data transformation initiatives.
Strong understanding of construction execution, system turnover, and asset lifecycle data management.
Proven leadership experience managing cross‑functional teams and programs.
Exceptional communication skills with the ability to influence senior stakeholders and clients.
Familiarity with all phases of design, construction, CQV and facility operations is required.
Familiarity with CMMS/EAM platforms (e.g., Maximo, Archibus, FM:Systems, Infor, SAP PM).
Experience with BIM‑enabled turnover, CDEs, and integrated digital delivery tools.
Understanding of regulatory expectations related to data integrity, traceability, and audit readiness.
Change management and transformation leadership experience.
Strong analytical mindset with a focus on process optimization and value delivery.

Responsibilities

Define and own the enterprise‑wide construction turnover and asset data strategy across all capital projects.
Establish a long‑term roadmap for digital handover and asset lifecycle data maturity, aligned with organizational growth and client needs.
Align turnover and data strategies with broader organizational objectives including operational readiness, schedule certainty, and risk reduction.
Ensure turnover activities are fully integrated into project schedules, contracts, and procurement strategies.
Lead turnover readiness planning, including early definition of critical systems, documentation, and data dependencies.
Drive the transition from traditional document turnover to structured, data‑centric delivery models.
Define asset data requirements, taxonomy, and governance aligned to owner systems (CMMS, CAFM, EAM, digital twins).
Lead implementation and optimization of digital turnover platforms, validation systems, and common data environments (CDEs).
Ensure seamless data flow from design (BIM, models) through construction, commissioning, and operations.
Partner closely with Commissioning, CQV, and Operational Readiness leaders to align turnover milestones with startup and validation schedules.
Ensure construction turnover supports GMP/GxP readiness, validation traceability, and audit preparedness.
Integrate turnover deliverables with commissioning completion, system boundaries, and readiness checkpoints.
Support early turnover of utility and process systems to de‑risk startup timelines.
Establish governance structures, metrics, and KPIs to track turnover performance and data quality.
Ensure compliance with regulatory, quality, and client standards related to data integrity and lifecycle documentation.
Build and lead multidisciplinary teams focused on turnover, digital delivery, and data management.
Define roles, responsibilities, and career pathways for turnover and data professionals.
Develop training programs, playbooks, and reusable tools to scale best practices.