Director, Office of Faculty and Academic Support
About The Position
The Director of Faculty and Academic Support at Georgetown Law manages a team of administrative support professionals who provide comprehensive, efficient support to Law Center faculty. The Director works with faculty to determine academic and administrative needs and oversees support assignments to ensure an equitable distribution of work. The role develops relevant policies, maintains compliance standards, and partners with academic offices during the summer term to coordinate administrative and operational support. The Director builds collaborative relationships across departments, supports campus-wide service enhancements, and makes strategic staffing recommendations to ensure continuity of faculty and academic services. The Director oversees the team’s operations and delegation, including two Team Leads and an Assistant Director, and leads recruitment, onboarding, training, and performance management. The position also oversees departmental finances by preparing annual budget projections, monitoring budget-to-actuals, and approving budget expenses. The Director reports to the Deputy Chief Operating Officer and regularly meets with Law Center faculty, administrators, and members of the wider Law Center community.
Requirements
- Bachelor's degree.
- 10 years of progressive administrative and/or customer service experience.
- Proven management experience, with a strong emphasis on effective team leadership.
- Exceptional interpersonal and problem-solving skills.
- Strong project management, communication, and customer service expertise, delivered with a high standard of professionalism.
- Advanced proficiency in Microsoft Office, Adobe, spreadsheets, instructional technologies such as Canvas, and cloud storage solutions.
Nice To Haves
- Experience in a legal environment or higher education.
- Knowledge of WorkDay and budgeting.
Responsibilities
- Direct operations and delegate work for 10–12 Faculty and Academic Support personnel, including two Team Leads and an Assistant Director.
- Develop partnerships and facilitate collaboration across Law Center departments to improve communication with faculty and streamline academic operations.
- Build faculty relationships to assess support needs, gather actionable feedback, and maintain equitable workload distribution.
- Lead recruitment, onboarding, training, and performance management for the Faculty Support Team.
- Prepare annual budget projections, monitor budget-to-actuals, and approve departmental budget expenses.
- Develop relevant policies and uphold compliance standards.
- Partner with academic offices during the summer term to coordinate administrative and operational support.
- Make strategic staffing recommendations to ensure continuity of faculty and academic services.
Benefits
- Medical, dental, vision, disability, and life insurance.
- Retirement savings.
- Tuition assistance.
- Work-life balance benefits.
- Employee discounts.
- Voluntary insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Director
