Director of Vendor Compliance & Technical Operations

Fashion Nova•Beverly Hills, CA

1d•Onsite

About The Position

As the Director of Vendor Compliance, and Technical Operations, you will be the primary architect of our external supply chain integrity. You will oversee the end-to-end lifecycle of vendor performance—from rigorous quality control and regulatory compliance to fostering high-value, long-term partnerships. Your goal is to minimize risk, and maximize product quality.

Requirements

10+ years in Global Sourcing, Supply Chain, or Quality Assurance, with at least 5 years in a leadership role in similar/related apparel industry.
Experience managing vendor compliance within a high-velocity, fast-fashion environment where speed-to-market is a primary KPI
Deep understanding of manufacturing processes, raw material testing, technical fits and international shipping requirements.
Familiarity with children’s apparel regulatory testing, Prop 65, or industry-specific certifications.
A "velvet glove" approach—strong enough to enforce strict standards, but diplomatic enough to maintain vital supplier relationships.
Ability to turn audit data into actionable.
Expert Level Negotiation; able to navigate complex costs and quality disputes.
Experience working across different time zones, languages, and cultures.

Responsibilities

Oversee and enforce a comprehensive Vendor Code of Conduct.
Ensure all partners meet global labor standards, environmental regulations, and safety protocols.
Establish standardized QC inspection protocols (including AQL levels).
Lead an internal team or third-party agency to conduct factory audits and inline/final inspections.
Oversee approval of TOP.
Ensure TOP samples move through delivery and approval phases with maximum efficiency and readiness for scale.
Role potentially oversees operations of the sample and TOP library.
Act as the lead liaison between the brand and global vendors.
Manage internal relationships to bridge vendor performance and internal requirements across product availability and warehouse operations.
Move the needle from "transactional" to "strategic" partnerships to secure better lead times and priority capacity.
Create and manage vendor scorecards to track on-time delivery, defect rates, and compliance adherence.
Lead negotiations regarding chargebacks, quality failures, and delivery delays with a focus on fair but firm resolution.