Director of TRIO-SSS

Northwest State Community CollegeNorthwest State Community College - Main Campus, OH

About The Position

This position will provide leadership to the TRIO Student Support Services (SSS) program to promote learner success and completion. This individual will lead TRIO SSS activities and will also oversee and coordinate project activities for its duration. This person will serve as a positive college ambassador to learners, staff, and the community. This position is contingent on the TRIO SSS grant’s funding.

Requirements

  • A Master’s degree in education, higher education, counseling, or a related field, from a regionally accredited college or university is required.
  • Minimum of 4 years of experience working with disadvantaged clientele in an educational setting.
  • Experience supervising professional staff and providing leadership, as well as managing budgets within an organization, is required.
  • Demonstrate the ability to positively impact retention, graduation, and transfer rates of disadvantaged students.
  • Knowledge of college systems and processes including financial aid, registrar, advising, transfer, business office, use of Banner Software and other critical functions.
  • Experience interpreting non-cognitive measures in programming for at-risk students.
  • Possesses communicative capabilities to convey effectively with individuals from diverse backgrounds and cultures.
  • Knowledge of how to meet the needs of at-risk students
  • Knowledge of barriers to college success faced by first-generation, low-income, and students with disabilities.

Responsibilities

  • Plan, organize, and implement all project activities.
  • Monitor program implementation with the faculty, staff, and committees.
  • Monitor completion of project objectives, as detailed in the implementation plan.
  • Lead the project staff in selecting at-risk students and exercise leadership and management over the case management structure.
  • Establish and implement an assessment and evaluation plan for essential activities and obtain and maintain baseline project data and Key Performance Indicators (KPIs) for continuous improvement purposes.
  • Work with NSCC faculty, staff, and administration in developing and implementing the TRIO SSS Office and initiate professional development centered around TRIO SSS learners’ needs.
  • Coordinate project activities with other Learner Services departments at the college (Admissions, Financial Aid, Registrar, Counseling, etc.).
  • Manage program budget and financial activities of the project; ensure all established project fiscal policies and procedures are followed and create all project performance reports.
  • Assist in recruiting, screening, selecting, and evaluating program staff.
  • Supervise TRIO Office staff and arrange for professional development based on the project needs.
  • Work collaboratively with Pathways Coordinator & Deans on faculty development efforts.
  • Participate in local and state organizations for professional growth and development.
  • Other similar duties as assigned.
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