Director of Treasury Management

German American Bank • Whitehall, OH

3d

About The Position

The Director of Treasury Management provides strategic leadership for Heartland Bank, a division of German American Bank, customer-facing treasury management business. The role oversees sales, product delivery and development, implementation, and service, and drives profitable growth in commercial operating deposits, treasury fee income, and customer relationships through integrated payments, receivables, liquidity, and fraud-prevention solutions. Reporting to the EVP Chief Banking Officer, the Director partners across Commercial Banking, Retail Banking, Operations, Technology, Finance, Risk, and Compliance to deliver an exceptional customer experience and a scalable, consistent delivery model.

The Director develops and executes the treasury management strategy and business plan; manages financial performance, pricing, budgets, and profitability; partners with customer-facing teams to grow relationships; and owns the product roadmap and lifecycle for approved services. The role also leads teams, establishes onboarding and service standards, coordinates vendors and technology initiatives, reports performance to executive leadership, supports training and marketing, and monitors market and payment-industry developments. The employee is responsible for adhering to applicable compliance laws, regulations, and Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering requirements.

Requirements

• Bachelor's degree in finance, business administration, or a related field.
• 10 or more years of progressively responsible experience in bank treasury management, cash management, or commercial banking, including direct experience delivering treasury management solutions.
• At least 5 years of experience leading sales teams.
• Deep knowledge of commercial payments, receivables, liquidity solutions, fraud-prevention services, and commercial digital banking, including ACH, wire transfers, remote deposit capture, positive pay, and account analysis.
• Demonstrated success developing commercial customer relationships and growing treasury fee income, operating deposits, and product adoption through consultative sales and effective partnership with commercial bankers.
• Strong leadership, strategic planning, communication, and negotiation skills, including ability to develop talent, manage budgets and priorities, interpret business metrics, and influence cross-functional partners.
• Strong working knowledge of treasury services compliance, payment-network rules, fraud risks, operational controls, and audit and examination expectations; ability to work effectively with Risk, Compliance, and Information Security.
• Ability to translate customer and business needs into technology and process requirements and lead cross-functional product implementations, vendor coordination, change management, and service improvements.

Nice To Haves

• Certified Treasury Professional (CTP), Accredited ACH Professional (AAP), or Accredited Payments Risk Professional (APRP) designation.
• MBA or another relevant advanced degree.
• Experience leading treasury management capabilities at a regional or community bank of comparable scale, including multi-market delivery, platform conversions, or acquisition integrations.
• Experience evaluating faster-payment services, ERP or accounting-system integrations, commercial card or merchant solutions, and workflow automation.

Responsibilities

• Develop and execute a multi-year treasury management strategy and annual business plan aligned with Bank priorities, customer needs, and risk appetite; establish goals for deposits, fee income, payment activity, and customer adoption.
• Manage financial performance, including budgets, product and relationship profitability, pricing standards, account analysis, and fee exceptions within delegated authority; partner with Finance and business leaders on deposit economics and earnings credit assumptions.
• Coordinate calling plans, needs assessments, proposals, referrals, and relationship expansion with Commercial Banking and other customer-facing teams; maintain disciplined pipeline management and CRM practices.
• Own the product roadmap and lifecycle for approved treasury management services, including ACH, wire transfers, remote deposit capture, lockbox, positive pay, commercial digital banking, liquidity solutions, and card or merchant services in coordination with responsible business owners.
• Develop business cases, evaluate vendors, and lead cross-functional product launch, testing, training, and adoption activities.
• Maintain senior-level relationships with key customers and prospects, provide consultative guidance, sponsor complex implementations and escalations, gather customer feedback, and coordinate solutions that improve retention and deepen relationships.
• Lead treasury management sales and service teams as assigned; recruit, coach, and develop talent; establish responsibilities, staffing plans, cross-training, and succession coverage; and promote a collaborative, customer-focused culture with strong risk discipline.
• Establish customer onboarding, implementation, training, and service standards with clear handoffs among Sales, Operations, and Technology; monitor cycle time, accuracy, responsiveness, and issue resolution; and improve workflows and capacity.
• Partner with Technology, Operations, and third-party risk management on vendor selection, service-level expectations, performance reviews, system enhancements, and business continuity testing; coordinate communications and escalations for service disruptions.
• Provide executive leadership with a regular scorecard on deposits, fee income, profitability, pipeline conversion, product adoption, implementation and service performance, and significant risk issues; explain variances and recommend corrective actions and resource priorities.
• Coordinate product, consultative-sales, and fraud-awareness training for treasury management teams, relationship managers, and customers; partner with Marketing on product positioning, educational materials, and campaigns.
• Monitor customer needs, competitive offerings, pricing, and payment-industry developments; evaluate payment, automation, and integration capabilities and recommend priorities based on customer value, economics, operational readiness, and risk.

Benefits

• Medical, dental, vision, short-term disability, long-term disability, and life insurance.
• 25 days of paid time off, 11 paid holidays, and bereavement leave.
• Education Assistance Program.
• Paid Parental Bonding Leave.
• Wellness benefits.
• Life event coverage.
• Service awards.
• Financial benefits, including a 401(k) match and stock purchase plan.
• National and local discounts on computers, vacations, phones, and retail shopping.
• Logo wear discounts.
• Free checking account and checks, and discounted bank services.

What This Job Offers

• Job Type: Full-time
• Career Level: Director