Director of Treasury Management IT

First National Bank Of Pennsylvania•Pittsburgh, PA

5d•Onsite

About The Position

The Director of Treasury Management IT leads a team of engineers and application specialists supporting the bank’s Treasury Management and payment platforms and helps drive the strategic transformation of the Treasury Management ecosystem. The role oversees day-to-day operations, production support, application maintenance, vendor management, regulatory compliance, and technology enhancements for mission-critical systems such as ACH, Wire, RTP, Positive Pay, Lockbox, Commercial Online Banking, and related payment services. It also provides technology leadership for modernization toward cloud-enabled, API-driven, and digital banking solutions. The Director manages approximately five to ten software engineers and application specialists and partners with Treasury Management Product, Operations, Digital Channels, Enterprise Architecture, Information Security, Infrastructure, and external vendors. The role owns the stability and performance of Treasury Management applications, leads incident and problem management, and oversees operational readiness, upgrades, patching, capacity planning, disaster recovery testing, and technical compliance. The position contributes to modernization planning and execution, including future-state portal implementation, migration from legacy vendor-centric platforms, solution architecture and integration, testing, deployment, vendor evaluation, and implementation. It also manages vendor relationships, communicates operational and program status to senior leaders, and ensures applications and processes meet regulatory, security, audit, and risk-management requirements. The posting also includes a position overview for Director of Business Solutions: leading information processing professionals and managing the system life cycle for a business application portfolio. That position is responsible for solution quality, technology direction, service-level agreements, financial planning and reporting, staffing and employee matters, risk and change management, vendor relationships, and alignment of the project portfolio with business objectives.

Requirements

At least 7 years of experience supporting enterprise banking, Treasury Management, payments, or digital banking platforms.
At least 3 years of direct people leadership experience managing software engineering or application support teams.
Experience managing mission-critical production applications with high-availability requirements.
Experience leading complex technology initiatives and cross-functional projects.
Strong understanding of Treasury Management and payment services, including ACH, Wire Transfer, RTP, Positive Pay, Lockbox, and Commercial Online Banking.
Familiarity with API integration architectures, middleware, and modern digital platforms.
Experience with vendor-managed software solutions and third-party integrations.
Strong communication, leadership, and stakeholder-management skills.
Banking or financial services industry experience.
For the Director of Business Solutions material included in the posting: BA or BS; the posting also specifies a BS in IT or a related field.
For the Director of Business Solutions material included in the posting: excellent communication, management, organizational, analytical, interpersonal, and project-management skills.
For the Director of Business Solutions material included in the posting: ability to use a personal computer and job-related software, experience with IT time and resource tracking software, and significant knowledge of the information system life cycle.
For the Director of Business Solutions material included in the posting: ability to operate in a 7x24 environment as business circumstances dictate.
Candidates must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Knowledge of Bottomline, Fiserv, Finzly, commercial banking platforms, or Treasury Management applications.
Understanding of cloud technologies, microservices, event-driven architecture, and API platforms.
Experience with Agile delivery methodologies and DevOps practices.
Familiarity with banking regulations, audit requirements, and information security controls.
PMP, Scrum, ITIL, or comparable certifications.
For the Director of Business Solutions material included in the posting: PMI certification preferred.

Responsibilities

Lead, coach, develop, and mentor approximately five to ten engineers and application specialists; establish objectives, performance expectations, and career plans.
Manage staffing, succession planning, workload prioritization, resource allocation, knowledge transfer, documentation, and cross-training.
Serve as technology owner for Treasury Management applications and payment systems, ensuring their stability, availability, and performance.
Lead incident management, problem management, root cause analysis, and service restoration; oversee production support, monitoring, operational readiness, and on-call support.
Reduce operational risk through automation, monitoring, resiliency, and process improvements.
Coordinate upgrades, patching, capacity planning, disaster recovery testing, and technical compliance activities.
Align technology investments with Treasury Management strategic objectives and implement enhancements for payment services and related platforms.
Collaborate with product managers and business leaders to prioritize application enhancements and technical debt remediation.
Ensure solutions meet security, audit, regulatory, and compliance requirements.
Support the Treasury Management modernization initiative and future-state portal implementation, including migration from legacy platforms to API-based digital banking solutions.
Provide technical leadership for solution architecture, application integration, migration planning, testing, and production deployment.
Partner with program management, architecture, infrastructure, security, and vendors to execute modernization roadmaps.
Identify opportunities to modernize processes, improve customer experience, and reduce platform dependencies; assist with vendor evaluation, solution selection, and implementation.
Manage relationships with software vendors, implementation partners, and service providers; oversee escalations, service levels, contract deliverables, and operational performance.
Communicate program and operational status to senior leadership and executive stakeholders, including roadmaps, metrics, risks, and mitigation strategies.
Maintain controls, documentation, and operational procedures; participate in audits, examinations, risk assessments, and remediation activities.
For the Director of Business Solutions material included in the posting: manage system life-cycle activities and serve as primary contact for initiatives within the business application portfolio.
For the Director of Business Solutions material included in the posting: monitor deliverable quality, provide technology direction, participate in long-range planning, and develop and maintain portfolio SLAs.
For the Director of Business Solutions material included in the posting: align daily operations with SLAs, including processing goals, security, backup and recovery, system performance, and timely product releases.
For the Director of Business Solutions material included in the posting: participate in annual IT financial planning and prepare monthly team financial commentary and forecasts.
For the Director of Business Solutions material included in the posting: manage staffing and employee matters, including goal setting, hiring, coaching, performance reviews, and corrective action.
For the Director of Business Solutions material included in the posting: follow change- and risk-management practices, maintain application infrastructure quality, resolve technology issues, and develop plans to prevent recurrence.
For the Director of Business Solutions material included in the posting: act as IT relationship manager to executives and senior management, align project portfolios with business objectives, and address priority conflicts and budget constraints with business partners, IT peers, and the CTO.
For the Director of Business Solutions material included in the posting: manage vendor relationships and ensure third-party providers meet contractual obligations and align with IT and corporate objectives.
Perform other related duties and projects as assigned.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work, and comply with regulatory requirements and company procedures.