Director of Treasury Management IT

F.N.B. Corporation•Pittsburgh, PA

7d•Onsite

About The Position

The Director of Treasury Management IT leads a team of engineers and application specialists supporting the bank’s Treasury Management and payment platforms and helps drive the strategic transformation of the Treasury Management ecosystem to next-generation digital banking and payment solutions. The role oversees day-to-day operations, production support, application maintenance, vendor management, regulatory compliance, and technology enhancements for mission-critical systems including ACH, Wire, RTP, Positive Pay, Lockbox, Commercial Online Banking, and related payment services. The Director is also a key technology leader in the Treasury Management modernization program, supporting future-state capabilities through cloud-enabled, API-driven, and digital banking solutions. The position manages approximately five to ten software engineers and application specialists and partners with Treasury Management Product, Operations, Digital Channels, Enterprise Architecture, Information Security, Infrastructure, and external vendors. The role combines management of highly available production systems with leadership of complex transformation initiatives in a regulated financial services environment. The position is responsible for system life cycle management across its business application portfolio, ensuring high-quality technology solutions align with corporate strategic objectives. It provides technology direction to team members and business partners, manages service levels and operational performance, and oversees staffing, vendor relationships, financial planning, risk management, and compliance. The role reports to the Chief Information Officer.

Requirements

At least 7 years of job-related experience; preferred qualifications specify 7 or more years supporting enterprise banking, treasury management, payments, or digital banking platforms.
At least 3 years of direct people leadership experience managing software engineering or application support teams.
BA or BS; a BS in IT or a related field is specified in the skills requirements.
Experience managing mission-critical production applications with high availability requirements.
Experience leading complex technology initiatives and cross-functional projects.
Strong understanding of Treasury Management and payment services, including ACH, Wire Transfer, RTP, Positive Pay, Lockbox, and Commercial Online Banking.
Strong written and verbal communication, management, organizational, analytical, interpersonal, and project management skills.
Ability to use a personal computer and job-related software.
Experience with IT time and resource tracking software.
Significant knowledge of the information system life cycle.
Ability to operate in a 7x24 environment as business circumstances dictate.
Candidates must be legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Knowledge of Bottomline, Fiserv, Finzly, commercial banking platforms, or Treasury Management applications.
Understanding of cloud technologies, microservices, event-driven architecture, and API platforms.
Experience with Agile delivery methodologies and DevOps practices.
Familiarity with banking regulations, audit requirements, and information security controls.
Experience with vendor-managed software solutions and third-party integrations.
Experience participating in or leading large-scale platform modernization or replacement programs.
PMP, Scrum, ITIL, or comparable certifications; PMI certification is preferred.

Responsibilities

Lead, coach, develop, and mentor approximately five to ten engineers and application specialists; establish objectives, performance expectations, and career development plans.
Foster accountability, continuous improvement, operational excellence, and innovation; manage staffing, succession planning, workload prioritization, resource allocation, knowledge transfer, documentation, and cross-training.
Serve as technology owner for Treasury Management applications and payment systems, ensuring platform stability, availability, and performance.
Lead incident and problem management, root cause analysis, and service restoration; oversee production support, operational readiness, monitoring, and on-call support.
Reduce operational risk through automation, monitoring, resiliency, and process improvements; coordinate upgrades, patching, capacity planning, disaster recovery testing, and technical compliance activities.
Align technology investments with Treasury Management strategic objectives and evaluate and implement enhancements for ACH, Wire, RTP, Positive Pay, Lockbox, Commercial Online Banking, and emerging payment capabilities.
Partner with product managers and business leaders to prioritize application enhancements and technical debt remediation, ensuring solutions meet security, audit, regulatory, and compliance requirements.
Participate as a key leader in the Treasury Management modernization initiative and future-state portal implementation.
Support migration from legacy vendor-centric platforms to modern API-based digital banking solutions; provide technical leadership for architecture, integration, migration planning, testing, and production deployment.
Partner with program management, architecture, infrastructure, security, and vendors to execute modernization roadmaps; identify opportunities to modernize processes, improve customer experience, and reduce platform dependencies.
Assist with vendor evaluations, solution selection, and implementation activities.
Manage relationships with software vendors, implementation partners, and service providers, including escalations, service levels, contract deliverables, and operational performance.
Communicate program and operational status to senior and executive stakeholders; present technology roadmaps, production metrics, risks, and mitigation strategies.
Ensure applications comply with regulatory, security, and audit requirements; maintain controls, documentation, and operational procedures.
Participate in audits, examinations, risk assessments, and remediation activities; improve operational controls and risk management practices.
Manage all aspects of system life cycle management and act as the primary contact for initiatives within the business application portfolio; monitor and control the quality of information system deliverables.
Develop and maintain SLAs and ensure daily activities meet expectations for processing, security, backup and recovery, system performance, and timely product releases.
Participate in the annual IT financial operating plan and prepare monthly commentary and full-year forecasts for team operating expenses and capital investments.
Ensure third-party services meet financial parameters and contractual obligations, and direct vendor and provider resources toward IT and corporate business objectives.
Manage team hiring, coaching, performance reviews, performance goals, and corrective action; align employee objectives with IT and company strategy.
Follow corporate IT change-management and risk-management practices; maintain high-quality application infrastructure, resolve technology issues, and develop plans to prevent recurrence.
Act as IT relationship manager to executives and senior management, aligning the project portfolio with business strategy and working with business partners, IT peers, and the CTO to address priority conflicts and budget constraints.
Perform other related duties and projects as assigned.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring encountered risks as required by the corporation’s risk management program; comply with regulatory laws and company procedures.