About The Position

The Director oversees the development and implementation of internal and external client initiatives, including project management and integration activities completed within planned scope and schedule. The role ensures work is performed in accordance with DNOW policies and procedures, applicable governmental legislation, and required quality and safety service guidelines. It works across internal and external teams, subject matter experts, departments, clients, and functional and technical groups to define objectives, coordinate implementation, and deliver results. The position also supports operational excellence, training development, urgent branch support, and compliance with personnel policies and government HSE employment practices. Travel of at least 25% is required.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Knowledge of company deliverables and offerings.
  • Strong strategic and tactical problem-solving skills with a solutions-driven approach.
  • Leadership traits.
  • Ability to establish confidence internally and within clients’ organizations and deliver against communicated expectations.
  • Excellent verbal and written communication skills at all organizational levels, internally and externally, and ability to work closely with different organizational levels.
  • Ability to deliver results, prioritize tasks, and adjust to changing priorities.
  • Proficiency in Microsoft Excel, Project, Visio, Smartsheet, and Outlook.
  • Strong organizational skills.
  • Ability to perform within a continuous improvement culture.
  • Strong ethical compliance standards.
  • Ability to travel at least 25%.

Nice To Haves

  • Prior SAP experience or an understanding of ERP systems and related technologies.
  • Project management experience.
  • Prior exposure to EDI interfaces and their benefits.

Responsibilities

  • Work with internal and external teams and resources to identify needs and expectations and develop comprehensive solutions.
  • Assist in identifying project requirements, scope, implementation plans, and timelines.
  • Lead and manage internal and client-facing integration initiatives and their execution through cross-functional teams.
  • Consult and coordinate subject matter experts, departments, and clients to develop business objectives and project requirements.
  • Meet required deliverables and complete tasks within established timeframes.
  • Act as a liaison between business and functional or technical teams as needed.
  • Provide and maintain effective, well-documented project materials.
  • Hold recurring internal and external project meetings to keep stakeholders and team members informed of status.
  • Manage concurrent projects and timelines.
  • Notify team members promptly of risks to project plans or timelines.
  • Create and distribute Standard Operating Procedures (SOPs) as necessary.
  • Assist in developing internal and external user training, working with the Centralized Training team on requirements and rollout.
  • Respond promptly and effectively to urgent branch support requirements.
  • Work with internal teams to evaluate business processes and identify improvement initiatives in accordance with operational excellence.
  • Represent and act on behalf of DNOW ethically.
  • Avoid committing DNOW to financial expenditures without company approval.
  • Ensure compliance with personnel policies and government HSE employment practices.
  • Perform other duties as required.

Benefits

  • Competitive salary and bonus
  • 401(k) / retirement savings
  • Medical, dental, vision, life, and disability coverage
  • Career growth opportunities
  • Friendly work environment
  • Paid vacation and holidays
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