Director of Thrift Store Operations (8578)

THE SALVATION ARMY A GEORGIA CORP•Fort Myers, FL

11d•$61,214 - $0•Onsite

About The Position

This full-time, exempt position plans, coordinates, monitors, and evaluates the day-to-day operations of assigned thrift stores. The Director supervises store managers, clerks, production staff, transportation staff, beneficiaries, and volunteers, and develops improvements to store operations to meet sales goals. The role also oversees accountability for donations and sales receipts and coordinates maintenance and repairs for store facilities and vehicles. The Director formulates business plans for the stores, setting realistic goals for sales, donations, and voucher disbursements based on prior years’ results and establishing achievable growth goals for the next three years. The role manages store employees through hands-on oversight of sales-floor and warehouse activities; makes hiring decisions; ensures adequate staffing; trains staff; conducts performance evaluations; and recommends salary increases. The Director monitors sales, production, and customer and employee responses to changes, and develops and implements procedures to improve store effectiveness and profitability. The work is performed in a normal store environment, with little or no physical discomfort associated with changes in weather. The position is based in Fort Myers, Florida.

Requirements

Two-year college or technical school degree in Business Management or a related field.
Five years of progressively responsible experience supervising thrift store operations.
Equivalent combinations of training and experience may be considered if they provide the required knowledge, skills, and abilities.
Ability to read, write, and communicate in English.
Valid state driver’s license.

Responsibilities

Plan, coordinate, monitor, and evaluate day-to-day operations of assigned thrift stores.
Supervise thrift store managers, clerks, production staff, transportation staff, beneficiaries, and volunteers.
Develop improvements in store operations to meet sales goals.
Ensure accountability for donations and sales receipts.
Coordinate maintenance and repairs of thrift store facilities and vehicles.
Formulate store business plans with goals for sales, donations, voucher disbursements, and growth over the next three years.
Manage sales-floor and warehouse operations hands-on.
Make hiring decisions and ensure positions are appropriately covered.
Train staff in proper work methods and procedures.
Conduct performance evaluations and recommend salary increases.
Monitor sales, production, and customer and employee responses to changes.
Develop and implement procedures and processes to improve thrift store effectiveness and profitability.