Director of Thrift Store Operations (8578)

The Salvation Army•Ft Myers, FL

23h•Onsite

About The Position

This position is responsible for planning, coordinating, monitoring, and evaluating the day-to-day operations of all assigned Thrift Stores. The role involves supervising Thrift Store staff, including Managers, Store Clerks, Production Staff, and Transportation staff. A key aspect of this role is developing improvements in store operations to meet sales goals and supervising/ensuring accountability of donations and sales receipts. The position also coordinates the maintenance and repair of thrift store facilities and vehicles.

Requirements

Two-year college or technical school degree in Business Management or a related field
Five years progressively responsible experience supervising thrift store operations
Ability to read, write, and communicate the English language.
Valid State Driver’s License

Nice To Haves

Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

Plans, coordinates, monitors, and evaluates the day-to-day operations of all assigned Thrift Stores.
Supervises Thrift Store staff including Managers, Store Clerks, Production Staff, and Transportation staff.
Develops improvements in store operations in order to meet sales goals.
Supervises and ensures accountability of donations and sales receipts.
Coordinates the maintenance and repair of thrift store facilities and vehicles.
Formulates a business plan for the stores that sets realistic goals for sales, donations and voucher disbursements, based on figures from prior years of operation; ensures that plans include obtainable goals for growth for the next three years.
Supervises store employees, beneficiaries and volunteers through hands-on management of the sales floor and warehouse areas; makes hiring decisions and ensures that all positions are appropriately covered; trains staff in the proper methods and procedures for performing work; conducts performance evaluations and makes salary increase recommendations.
Monitors sales, productions, and both customer and employee response to change; develops and implements new procedures and processes to improve the overall effectiveness and profitability of the Thrift Stores.