Director Therapy Operations

Encompass Health•Apollo Beach, FL

About The Position

The Director of Therapy Operations leads the organization, development, and supervision of Therapy Operations, ensuring high-quality patient care and adherence to applicable standards. The role combines strategic leadership with direct patient care and contributes to the health of the local community. The Director works with access to advanced equipment and technology in a team-oriented, supportive, and inclusive environment. The Director develops and communicates policies and procedures, guides staff accountability, supports community education and clinical affiliations, and uses operational data and market conditions to inform revenue, expense, and salary recommendations. The role also maintains knowledge of regulatory and reimbursement requirements, communicates changes to staff, and advises the CEO on needs for effective program operations.

Requirements

  • Current state license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
  • BLS (CPR) certification, or must obtain it within 30 days of hire.
  • Bachelor's degree or higher from an accredited therapy program.
  • At least five years of rehabilitation experience, including two years in a management role.

Nice To Haves

  • Master's or doctorate degree in a professional or management area.

Responsibilities

  • Develop, revise, implement, and communicate policies, processes, and procedures; hold staff accountable for their roles and responsibilities.
  • Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options.
  • Develop and support clinical affiliations and relationships with educational institutions.
  • Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
  • Apply knowledge of state, federal, and professional regulatory, reimbursement, business, legal, and documentation requirements to program operations and departments.
  • Educate staff about updates and changes in standards and advise the CEO on needs for effective program operation and implementation.
  • Provide patient care.
  • Recognize and celebrate the accomplishments of staff and patients.

Benefits

  • Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
  • Paid time off that accrues over time.
  • Tuition reimbursement and continuing education opportunities.
  • Company-matching 401(k).
  • Employee stock purchase plan.
  • Flexible spending and health savings accounts.
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