Director of Global Talent Acquisition

Datamark, Inc.•El Paso, TX
•$150,000 - $150,000•Onsite

About The Position

DATAMARK Inc. is seeking a Director of Talent Acquisition specialized in BPO to lead global recruitment strategy for a mid-sized, high-growth organization operating across the US, Mexico, and India. Based in-office at the El Paso, Texas headquarters, the Director serves as the subject-matter expert in global full-cycle talent acquisition and will build, scale, and innovate the organization’s hiring engine. The role directs and develops strategies and processes to attract candidates, maintain quality talent pipelines, and fill open positions through active and passive sourcing. It identifies current and future workforce needs across company locations, assesses external labor markets, and determines effective, economical recruitment sources and methods. The Director also positions the organization as a preferred employer and builds relationships with potential candidates, recruitment agencies, schools, and associations.

Requirements

  • 10+ years of experience in Talent Acquisition.
  • 5+ years of BPO leadership experience.
  • Proven experience in high-volume and executive hiring.
  • Global Talent Acquisition management experience.
  • Strong business acumen, compliance knowledge, and a data-driven mindset.
  • Collaborative leadership style and a passion for innovation in Talent Acquisition.
  • Ability to travel to global locations.

Responsibilities

  • Design and execute global talent acquisition strategy across onshore, nearshore, and offshore BPO locations.
  • Build scalable hiring frameworks for agents, support staff, and leadership.
  • Define and enforce recruitment KPIs, including time-to-fill and cost-per-hire.
  • Partner cross-functionally on workforce planning and compliance.
  • Optimize the talent acquisition technology stack and deploy automation and AI tools.
  • Drive employer branding and candidate experience initiatives.
  • Lead continuous improvement and BPO innovations in sourcing, screening, and hiring.
  • Identify current and future workforce needs across company locations.
  • Assess external labor market conditions and develop effective, economical recruitment sources, channels, and methods.
  • Build and maintain relationships with potential candidates, recruitment agencies, schools, and associations.

Benefits

  • Health care plan (medical, dental, and vision)
  • Retirement plan (401k, IRA)
  • Life insurance (basic, voluntary, and AD&D)
  • Paid time off
  • Short-term and long-term disability
  • Training and development
  • Wellness resources
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