Director of Student Accounts and Cashiering (Bursar)
About The Position
The Director of Student Accounts and Cashiering (Bursar) is a vital seat at Colorado Mesa University (CMU), contributing significantly to the mission of providing an affordable and accessible education and forming meaningful partnerships. This human-centric role involves clear expectations, ownership, and accountabilities. The position reports to the Controller and supervises a team of four: the Accounting Systems and Collections Coordinator, Third-Party Coordinator, and two Student Account Specialists. This role supports approximately 10,000 students and manages accounts receivable balances of up to $80 million. The Bursar has oversight of all university receivables, including receipt, application, and reconciliation of all incoming payments from student payments, external billing, and merchant activity. The Bursar also holds decision authority over student accounts policies and procedures, and payment system administration.
Requirements
- Bachelor’s degree from an accredited college or university in business, accounting or related area of study.
- Three years’ experience in accounting or finance including account reconciliation, balancing, analysis, and reporting.
- Experience working with Ellucian Banner, Workday or similar Student Information Systems.
- Demonstrated experience managing delinquent accounts and collections.
- Working knowledge in financial aid and grant financial management.
- Three years’ experience leading teams.
- Excellent oral, written, interpersonal, organizational and problem-solving skills are required.
- Demonstrated customer services experience.
- An innovative leader with a collaborative style that encourages teamwork and cooperation.
- Demonstrated experience with process improvement and project management.
- Ability to learn and utilize new systems and applications.
- Advanced Excel skills: pivot tables, index match functions, charts, forecasts, and trending tools.
- Ability to analyze data and determine the best course of action.
- Regularly demonstrating emotional intelligence to facilitate good relationships and a positive working environment.
- Flexibility to juggle multiple priorities and access large amounts of information readily.
- Ability to communicate strategy, facilitate decision making and work through difficult conversations with people at all levels in the organization.
- Ability to present complex information in an understandable manner to leaders, including executives, directors, and managers.
- Ability to use direct and empathetic communication to manage difficult situations.
- Ability to verify U.S. employment eligibility.
Nice To Haves
- Experience working in higher education or under state and federal regulations preferred.
Responsibilities
- Oversight of all university receivables.
- Responsible for receipt, application, and reconciliation of all incoming payments including student payments and revenue generated from external billing and merchant activity.
- Decision authority over student accounts policies and procedures.
- Payment system administration.
- Supervising a team of four: the Accounting Systems and Collections Coordinator, Third-Party Coordinator, and two Student Account Specialists.
- Managing accounts receivable balances of up to $80 million.
- Supporting approximately 10,000 students.
Benefits
- Excellent health and retirement benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Director
