Director of Strategic Operations at CO 11-05-2026

Worcester County Public Schools•Newark, MD

About The Position

The Director of Strategic Operations provides leadership, coordination, and oversight of districtwide organizational systems, administrative operations, employee services, and strategic initiatives for Worcester County Public Schools. The role strengthens operational effectiveness through consistent departmental procedures, cross-departmental collaboration, employee support systems, and efficient administrative practices. The Director works with the Superintendent, district and department leaders, and school-based leaders to promote consistency, accountability, effective communication, and continuous improvement, while aligning human resources, administrative operations, Board governance processes, and district priorities. This 12-month administrative position supports organizational development and strategic operations, general human resources and employee services, financial and operational coordination, legislative and external relations, and districtwide initiatives. It serves as the district Blueprint Coordinator and performs other duties as assigned by the Superintendent. Salary and benefits are determined under the applicable Worcester County Public Schools salary structure.

Requirements

Minimum of five years of successful experience in educational administration, organizational leadership, human resources, business operations, or a related area is preferred.
Demonstrated knowledge of school system operations, organizational development, personnel practices, and administrative procedures.
Knowledge of Maryland public education laws and regulations, Board governance practices, and the Blueprint for Maryland’s Future.
Ability to manage multiple projects, coordinate cross-functional teams, and establish effective working relationships.
Exceptional written and oral communication, organizational, problem-solving, and interpersonal skills.
Ability to maintain confidentiality and exercise sound professional judgment.
Proficiency in technology and administrative management systems.

Nice To Haves

Doctorate in business administration, public administration, human resources, or a related field is preferred.
Five or more years of successful experience in educational administration, organizational leadership, human resources, business operations, or a related area is preferred.

Responsibilities

Develop and implement a districtwide cross-training plan to promote continuity of operations, employee capacity, and collaboration across departments.
Coordinate the development, implementation, and maintenance of departmental Standard Operating Procedures.
Establish organizational blueprints, workflow processes, and administrative procedures to improve efficiency and consistency.
Review administrative processes and identify opportunities to improve efficiency, communication, and resource use.
Develop systems to document institutional knowledge and maintain continuity during employee transitions and vacancies.
Collaborate with department leaders to establish expectations, procedures, and accountability measures.
Support coordination and administration of general human resource functions in collaboration with the Human Resources department.
Assist with developing and implementing employee onboarding processes, orientation materials, and required documentation.
Collaborate with the Finance Office to coordinate and support effective implementation and use of employee management systems, including TimeClock Plus and SmartFind Express.
Support development and implementation of employee policies, procedures, and administrative guidelines.
Identify opportunities to strengthen employee communication, support, and organizational effectiveness.
Collaborate with the Chief Financial Officer and department leaders to strengthen districtwide financial and operational practices.
Assist in developing administrative procedures that promote fiscal awareness, responsible resource management, and operational efficiency.
Support communication and coordination between departments regarding financial and administrative processes.
Serve as legislative liaison, as assigned, with the Maryland Association of Boards of Education and other relevant educational organizations.
Monitor legislative and regulatory developments that may affect district operations and administrative procedures.
Coordinate communication and dissemination of legislative updates and relevant information to district leadership.
Support the planning and implementation of districtwide initiatives aligned with the Superintendent’s vision and the WCPS strategic plan.
Serve as the district Blueprint Coordinator.
Collaborate with academic and operational leadership to ensure organizational systems support instructional priorities and student achievement goals.
Identify opportunities to strengthen organizational culture, employee development, and districtwide collaboration.
Perform other duties as assigned by the Superintendent.