Director of Strategic Accounts - Enterprise / Clinical Healthcare

Sycle • Minneapolis, MN

5d

About The Position

The Director of Strategic Accounts is a leadership position focused on sustainable growth, long-term retention, and strategic partnerships with enterprise clients. This person serves as the primary executive liaison for high-value clients and aligns their business objectives with Sycle’s solutions. Compensation includes salary, a corporate bonus, and a sales compensation plan. Candidates must be based in Minnesota, Illinois, or Michigan.

Requirements

• Deep expertise in enterprise-level SaaS sales or account management.
• Ability to navigate complex organizational structures and influence key decision-makers.
• Exceptional negotiation, communication, and presentation skills.
• Proven track record of managing high-revenue strategic accounts and meeting growth targets.
• Strategic thinking and ability to translate client business objectives into actionable product strategies.
• Ability to work effectively across functions to resolve complex customer challenges.

Responsibilities

• Develop and execute account management strategies for high-value enterprise clients to drive retention and expansion.
• Lead complex contract negotiations and secure multi-year agreements with enterprise stakeholders.
• Serve as the primary executive contact for assigned strategic accounts and build long-term relationships with C-level executives.
• Analyze account performance metrics to identify upsell, cross-sell, and service improvement opportunities.
• Collaborate with product and marketing teams to share customer feedback and inform product roadmaps.
• Coordinate cross-functional resources to deliver service and resolve complex technical or operational issues.
• Monitor the competitive landscape within assigned accounts to defend market share and identify growth opportunities.
• Mentor and support junior account managers.

Benefits

• Medical, dental, and vision coverage; Sycle pays 100% of the employee-only premium for base plans.
• Health and dependent-care FSA options.
• Voluntary life and AD&D insurance.
• Short-term and long-term disability coverage.
• 401(k) with company matching and no vesting schedule.
• Approximately 14 paid holidays, 12 vacation days, 4 personal days, and 9 sick days.
• $50 per month internet stipend.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed