Director of Strategic Accounts

Beamup

2d • Remote

About The Position

Beamup is hiring a senior, customer-facing Director of Strategic Accounts to own strategic enterprise accounts from the first value case through renewal and expansion. The role is responsible for making deployments successful, demonstrating customer value using figures accepted by the customer’s finance team, and growing accounts. The Director is the named contact for executive sponsors, builds trust with operators, manages account plans, and raises potential problems early.

The position reports to the VP of Sales and is fully remote in the USA. The workday is balanced across US and European time zones, and the role involves around 30 or more travel days per year across the US and Europe, including transatlantic trips. The Director works as part of a customer-facing team that includes sales, project management, and forward-deployed engineers, translating customer needs into actionable direction for technology and product teams. Performance is measured by net revenue retention, expansion revenue, and time-to-value.

Requirements

• 10 or more years of experience in enterprise software or consulting, including at least three years owning named accounts and their outcomes.
• Domain depth in supply chain operations, supply chain data, or data and cloud infrastructure.
• Experience working with enterprises with $1 billion or more in revenue.
• Credibility with both supply chain executives and data engineering teams.
• Strong project-management instincts, including holding teams to plans, following up on dependencies, and communicating bad news early.
• A record of retention and expansion that can be described with numbers, including an account that nearly went wrong and the actions taken.
• Comfort discussing data technically without needing to write code.

Nice To Haves

• Vendor-side consulting experience in professional services, solutions consulting, delivery, or presales at an enterprise software company; supply chain practices at large consultancies or specialist boutiques are also a fit.
• SQL, data modelling, or working familiarity with Snowflake or Databricks.
• Experience in a fast-paced startup environment and comfort building processes while operating them.
• Experience across both US and European enterprise accounts.

Responsibilities

• Ensure every account converts from pilot to production and renews.
• Identify and close opportunities to deploy additional agents and expand accounts.
• Serve as the named point of contact for executive sponsors and maintain strong relationships with operators.
• Build customer value cases before signature and prove ROI afterward using customer data in a form accepted by the customer’s finance team.
• Develop a deep understanding of each customer’s supply chain and business to identify new opportunities.
• Manage account plans, track dependencies, and raise problems or bad news early.
• Translate customer needs into clear, actionable direction for technology and product teams.
• Deliver against net revenue retention, expansion revenue, and time-to-value measures.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed