LICSW)

Bay Cove Human Services, Inc.•Boston, MA

40d•$90,000 - $95,000

About The Position

The Director of Staff Development is a member of the Mental Health Community Services (MHCS) Leadership Team and collaborates with Service Directors and Program Leaders to develop and implement workforce training plans. The role develops curricula informed by evidence-based practices and recovery-oriented principles, provides direct instruction, trains and coordinates a pool of competent instructors, tracks required trainings, and consults with supervisors on specialized training to address identified skill deficiencies. The position supports Bay Cove Human Services’ mission by helping ensure that the MHCS workforce can partner effectively with Persons to achieve their individual goals. This is an exempt position. The Director develops knowledge of program models, training needs, priorities, and staff roles to create meaningful curricula. Trainings are expected to be trauma-informed, culturally, linguistically, and age-responsive, use recovery-oriented language, and employ varied approaches such as online learning, role playing, mentoring, on-the-job training, and professional development classes. The role also creates training materials, maintains curriculum and personnel training records, promotes training opportunities, evaluates learning and training effectiveness, and reports findings to MHCS leadership. Additional duties include organizing train-the-trainer sessions, coordinating trainers and training schedules, coaching and evaluating instructors, conducting orientation and direct instruction, arranging continuing education topics and events, and providing rotational on-call coverage for clinical or administrative emergencies. The position may also perform other duties and projects assigned by the supervisor. Supervisory responsibilities are at the discretion of the MHCS Vice President.

Requirements

Master’s degree in social work, psychology, counseling, or a related field.
LICSW, LCSW, LMHC, or another behavioral health category qualifying as a Licensed Practitioner of the Healing Arts.
At least five years of post-licensure experience working in mental health services.
Substantial experience as a trainer, coach, or training facilitator in social work or human services.
At least five years of progressive clinical experience across residential, therapeutic and experiential learning, and community-based treatment environments.
At least three years of experience developing and conducting group training.
Strong commitment to the right of people with mental health challenges to live in community residences, work in market jobs, and access helpful, adequate, competent, continuous support and services of their choosing.
Proficient written and verbal communication skills.
Excellent organization, attention to detail, and time management skills.
Proficiency with Windows, Word, and Google Email and Apps.
Use of a personal cellular telephone for work communication.
Valid driver's license.

Nice To Haves

Bilingual candidates are encouraged to apply; a pay differential is offered for fluency in certain essential languages.

Responsibilities

Develop an understanding of program models, training needs, priorities, and staff roles to inform training curricula.
Collaborate with MHCS Service Directors and Program Leaders to create trauma-informed, evidence-based, recovery-oriented, culturally, linguistically, and age-responsive training curricula using varied methods.
Create educational aids and materials, including multimedia visual aids and presentations, and maintain curriculum, materials, and personnel training records.
Promote training opportunities to the MHCS workforce and encourage voluntary participation.
Develop and implement methods to evaluate staff knowledge acquisition and application after training.
Evaluate training courses, report their impact on employee skills and program outcomes to MHCS leadership, and revise curricula in response to best practices and identified skill deficits.
Organize train-the-trainer sessions for interested, competent staff approved by their supervisors; coordinate training schedules; and assess, coach, and provide feedback to trainers.
Conduct orientation and provide instruction through formal training, demonstrations, on-the-job training, staff meetings, conferences, and workshops.
Identify and coordinate continuing education topics, apply for continuing education training for LPHAs, and promote events.
Use recovery-oriented language and principles in communications and interactions with Persons, colleagues, and collaterals.
Provide rotational on-call coverage for clinical or administrative emergencies.
Perform other duties and projects as assigned by the supervisor.