Director of Social Services

Avardis Health•Yadkinville, NC

About The Position

The Director of Social Services leads the social services department at Willowbrook Rehab & Care Center and ensures residents and their families receive support for their emotional needs. The role contributes to building a supportive facility culture and assists with resident admissions and referrals. The Director stays current with applicable regulations, develops and implements social services policies and programs, oversees discharge planning and social care plans, and participates in resident assessments. The role also provides consultation to residents, families, staff, and community agencies; documents social services evaluations; maintains communication with external providers; and pursues improvements to services and resident care outcomes.

Requirements

  • Experience in long-term care, healthcare, or social services within a skilled nursing or similar setting.
  • Strong understanding of state and federal regulations governing social services in nursing facilities.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to build and maintain relationships with residents, families, and external agencies.
  • Compassionate, dedicated, and committed to enhancing residents’ lives.

Nice To Haves

  • Bachelor’s or Master’s degree in Social Work, Human Services, or a related field (listed as preferred).

Responsibilities

  • Stay up to date with federal and state regulations and make policy recommendations to the Licensed Nursing Home Administrator.
  • Implement policies and procedures to identify and address residents’ social and emotional needs.
  • Participate in community planning to support facility services and resident needs.
  • Oversee discharge planning, development of social care plans, and participation in resident assessments.
  • Provide consultation to staff and community agencies to develop effective social service programs.
  • Develop and implement corrective action plans for social service deficiencies identified during survey inspections.
  • Maintain an up-to-date reference library of laws, standards of practice, and other essential materials.
  • Conduct and document social services evaluations, identifying resident problems and needs.
  • Maintain ongoing communication with case workers and external service providers.
  • Provide social work consultation to residents, families, and staff as needed.
  • Drive innovation and process improvements to enhance social services and resident care outcomes.
  • Assist with resident admissions and the referral process.

Benefits

  • Competitive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Access to earned but unpaid wages in advance
  • Scheduling app to find and book open shifts or request additional hours
  • Innovative purchasing program with zero interest, no credit check, and no hidden fees
  • Free 24/7 online learning courses for senior care, health, and human services
  • Discounts of up to 20% on personal wireless accounts and auto rentals through designated vendors
  • Employee Assistance Fund for confidential assistance in unexpected catastrophic situations
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