Director of Social Services

Avardis Health•Roanoke, VA
•$52,000 - $56,000

About The Position

The Director of Social Services leads the social services department and ensures residents and their families receive support that responds to residents’ emotional needs. The role supports facility culture and helps with resident admissions and referrals. It also involves coordinating social services with staff, families, community agencies, and external service providers to support resident well-being and quality of life.

Requirements

  • Experience in long-term care, healthcare, or social services within a skilled nursing or similar setting.
  • Strong understanding of state and federal regulations governing social services in nursing facilities.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Ability to build and maintain relationships with residents, families, and external agencies.
  • Compassionate, dedicated, and committed to enhancing residents’ lives.

Nice To Haves

  • Bachelor's or Master's degree in Social Work, Human Services, or a related field (preferred).

Responsibilities

  • Stay up to date with federal and state regulations and make policy recommendations to the Licensed Nursing Home Administrator.
  • Implement policies and procedures to identify and address residents’ social and emotional needs.
  • Participate in community planning to support facility services and resident needs.
  • Oversee discharge planning, develop social care plans, and participate in resident assessments.
  • Provide consultation to staff and community agencies to develop effective social service programs.
  • Develop and implement corrective action plans for social service deficiencies identified during survey inspections.
  • Maintain an up-to-date reference library of laws, standards of practice, and other essential materials.
  • Conduct and document social services evaluations to identify resident problems and needs.
  • Maintain ongoing communication with case workers and external service providers.
  • Provide social work consultation to residents, families, and staff as needed.
  • Drive innovation and process improvements to enhance social services and resident care outcomes.
  • Assist with resident admissions and the referral process.

Benefits

  • Competitive salary commensurate with experience
  • Comprehensive health, dental, and vision insurance
  • 401(k)
  • Paid time off and holidays
  • Access to earned but unpaid wages in advance
  • Flexible scheduling with the ability to pick up shifts and request additional hours through a scheduling app
  • Innovative Purchasing Program with zero interest, no credit check, and no hidden fees
  • Free 24/7 online learning courses for senior care, health, and human services, including courses that may help satisfy certification or professional development requirements
  • Up to 20% discounts on employee personal wireless accounts and auto rentals through designated vendors
  • Confidential assistance through the Employee Assistance Fund in unexpected catastrophic situations
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