Director of Social Services

Avardis Health • Yadkinville, NC

5d

About The Position

Willowbrook Rehab & Care Center is seeking a Director of Social Services to lead its social services department and help ensure residents and their families receive emotional and practical support. The role focuses on responding to residents’ emotional needs, assisting with admissions and referrals, and helping build a supportive facility culture. The Director works with residents, families, facility staff, case workers, external service providers, and community agencies to support resident well-being and quality of life.

Requirements

• Experience in long-term care, healthcare, or social services within a skilled nursing or similar setting.
• Strong understanding of state and federal regulations governing social services in nursing facilities.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to build and maintain relationships with residents, families, and external agencies.
• Compassionate, dedicated, and committed to enhancing residents’ lives.

Nice To Haves

• Bachelor’s or master’s degree in Social Work, Human Services, or a related field (listed as preferred).

Responsibilities

• Stay current with federal and state regulations and recommend policies to the Licensed Nursing Home Administrator.
• Implement policies and procedures to identify and address residents’ social and emotional needs.
• Participate in community planning to support facility services and resident needs.
• Oversee discharge planning, development of social care plans, and participation in resident assessments.
• Consult with staff and community agencies to develop effective social service programs.
• Develop and implement corrective action plans for social service deficiencies identified during survey inspections.
• Maintain an up-to-date reference library of laws, standards of practice, and other essential materials.
• Conduct and document social services evaluations, identifying residents’ problems and needs.
• Maintain ongoing communication with case workers and external service providers.
• Provide social work consultation to residents, families, and staff as needed.
• Drive innovation and process improvements to enhance social services and resident care outcomes.
• Assist with resident admissions and the referral process.

Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Access to earned but unpaid wages
• Flexible scheduling and access to open shifts through a scheduling app
• Innovative purchasing program with no interest, credit check, or hidden fees
• Free online learning courses for senior care, health, and human services
• Discounts on employee personal wireless accounts and auto rentals
• Employee Assistance Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Director