Director of Social Services

Suncrest Health Services • Northbrook, IL

13d

About The Position

The Director of Social Services provides overall direction for patient social services, including managing the social work team. This role establishes, implements, and evaluates goals and objectives that promote quality standards and support the organization’s mission and philosophy. The Director oversees daily patient social service operations, regulatory compliance, care coordination, clinical documentation, staff management, and departmental resource allocation. The role also contributes to strategic planning and maintains working knowledge of social work practice and the organization’s contractual relationships.

Requirements

• Master’s degree in Social Work.
• Meets personnel qualifications stated in §418.114(b)(3).
• Must be an LCSW.
• At least three years of management experience, preferably in home care operations.
• Ability to supervise and direct professional and administrative personnel.
• Ability to deal tactfully with customers and the community.
• Knowledge of corporate business management, governmental regulations, and CHAP standards.
• Good communications and public relations skills.
• Autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
• Willingness to drive, reliable transportation, a valid driver’s license, and auto insurance.

Nice To Haves

• Management experience in home care operations is preferred.

Responsibilities

• Establish, implement, and evaluate social services goals and objectives.
• Direct daily patient social service operations and oversee the establishment and implementation of social services.
• Ensure compliance with state, federal, and CHAP social service regulations and standards.
• Direct improved work methods and procedures so social services are delivered in accordance with local and state regulations.
• Oversee coordination of care with other clinical services to support seamless home care service delivery.
• Assist the Executive Director/Administrator with preparing the annual social services department budget and monitor resource allocation.
• Recruit, select, orient, and directly manage social service team members.
• Supervise social work team members’ assessment, planning, implementation, and evaluation of clinical care.
• Ensure social services are documented properly in clinical records in compliance with state, federal, and CHAP requirements.
• Contribute to strategic planning by identifying opportunities for additional or improved services to address unmet customer needs.
• Maintain and share current knowledge of the social work field with appropriate organization members.
• Maintain knowledge of Brighton/Suncrest Hospice contractual relationships and ensure social services are delivered according to contract.

Benefits

• Actual work/life balance
• Competitive pay of $85,000–$95,000
• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan with employer match and 100% vesting after 90 days of employment
• A culture emphasizing appreciation and valuing team members
• Opportunity to be part of a rapidly growing national company, with possible position upgrades

What This Job Offers

• Job Type: Full-time
• Career Level: Director