Director of Social Services

Avardis Health • Roanoke, VA

5d

About The Position

The Director of Social Services leads the social services department and helps ensure residents and their families receive support for residents’ emotional needs. The role also assists with resident admissions and referrals, and contributes to building a supportive facility culture. Responsibilities include coordinating social care, discharge planning, resident assessments, regulatory compliance, and service improvements in a long-term care or similar setting.

Requirements

• Experience in long-term care, healthcare, or social services within a skilled nursing or similar setting.
• Strong understanding of state and federal regulations governing social services in nursing facilities.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to build and maintain relationships with residents, families, and external agencies.
• Compassionate, dedicated, and committed to enhancing residents’ lives.

Nice To Haves

• Bachelor’s or Master’s degree in Social Work, Human Services, or a related field (preferred).

Responsibilities

• Stay current with federal and state regulations and recommend policies to the Licensed Nursing Home Administrator.
• Implement policies and procedures to identify and address residents’ social and emotional needs.
• Participate in community planning to support facility services and resident needs.
• Oversee discharge planning, social care plan development, and participation in resident assessments.
• Consult with staff and community agencies to develop effective social service programs.
• Develop and implement corrective action plans for social service deficiencies identified during survey inspections.
• Maintain an up-to-date reference library of laws, practice standards, and other essential materials.
• Conduct and document social services evaluations and identify resident problems and needs.
• Maintain ongoing communication with case workers and external service providers.
• Provide social work consultation to residents, families, and staff as needed.
• Drive innovation and process improvements to enhance social services and resident care outcomes.
• Assist with resident admissions and the referral process.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• 401(k).
• Paid time off and holidays.
• Access to earned but unpaid wages in advance.
• Flexible shift-picking and scheduling through an app, with additional hours available by request.
• Innovative purchasing program with no interest, credit check, or hidden fees.
• Free online learning courses for senior care, health, and human services, including courses that may support certifications or professional development.
• Discounts of up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
• Confidential access to an Employee Assistance Fund for unexpected catastrophic situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Director