Director of Slot Performance - EMEA

Tangam Systems

4d • Hybrid

About The Position

Tangam Systems is a rapidly growing company that is at the cutting edge of developing data analytics and visualization software. Our clients range from Fortune 500 businesses to some of the best known brands in the resort industry, including operators in the United States, Macau, Australia, Philippines, Cambodia, New Zealand and Canada. Our Table Games Yield Management (TYM) and Slots Optimization & Data Analytics (SODA) products help casino resorts optimize their gaming operations in order to increase profitability and enhance the patron experience. Our next generation business intelligence software products take the complexity out of data analytics and makes data understandable and actionable to ordinary users. Our patented products have won numerous industry awards and recognitions. We continue to push the envelope on what is possible in the area of data analytics software, and we are always seeking new talent to join us on our exciting journey.

Requirements

• 5+ years of experience in senior-level leadership (Director or higher), managing large-scale slot operations with a minimum of 1,500+ machines.
• Proven track record in optimizing floor performance through deep analysis of Slot KPIs, including coin-in, theoretical win, handle pulls, RTP, and time-on-device.
• Expert-level understanding of slot floor dynamics, including budgeting, pricing strategies, and product-mix analysis (Leased vs. Owned vs. WAP).
• Skilled at making data-backed operating decisions to drive revenue and efficiency.
• Proven ability to synthesize complex operational data into high-impact reports and presentations for senior executive leadership.
• Strong command of both written and oral communication.
• High proficiency in Excel and the Microsoft Office Suite.
• Experience leveraging business intelligence tools such as Tableau, SAS, or Cognos to inform strategy and performance monitoring.
• Must be willing and able to travel to client sites for approximately 35% of working time.
• Must have a clean criminal record and maintain eligibility for gaming licensure across all relevant jurisdictions.

Nice To Haves

• A degree in Business, Finance, Hospitality, or a related discipline is considered a strong asset.
• French/Spanish fluency is a major asset.

Responsibilities

• Applied your experience in slot operations and analytics along with Tangam’s slot optimization software to help casino operators implement data-driven management of slot product mix, location and pricing on the gaming floor.
• Educated our clients’ in understanding the principles of slot revenue management and how their actions on the gaming floor impacts slot performance.
• Developed strong relationships with key stakeholders of our software, gathered information on their needs, and communicated the learned product insights to the development team.
• Collaboratively worked with the product manager and development team to invent solutions to customer problems.
• Helped the business team grow our pipeline of new clients.
• Participated in business development activities and client presentations.
• Promoted the benefits of data driven yield management/ decision making and Tangam’s software through multiple platforms – including your personal network, LinkedIn, and industry events.
• Mentored junior team members (analysts, engineers etc.) to develop their careers and enhance their knowledge of business and operations management.
• Advanced your knowledge of analytics, operations optimization and data visualization.
• Shared your knowledge with the Product Management team, thus catalyzing process / technology changes that helped them be more effective in their careers.

Benefits

• We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting us at [email protected] .

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree