Director of Slot Operations

Caesars Entertainment•Pompano Beach, FL

6d•Onsite

About The Position

Responsible for the successful operation of the Casino and assuring that our guests have a favorable gaming experience. Promote Family Style Service culture through actions and positive attitude.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Proficient with iOS devices
Flexible to work various shifts, weekends, and holidays
Must be able to obtain and maintain a 1055 gaming license.
Seven to ten years experience with operational and management in multi-device 24-hour casino with a 4-year degree in related fields or equivalent work experience.

Nice To Haves

Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 25 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Safely work with provided cleaning chemical and equipment
Ascend and descend stairs and maintain equilibrium for an extended period
Must be able to work from a standing position and/or walking motion for extended period
Ability to work in a smoking and pet-friendly environment

Responsibilities

Develop and manage the budget for the Casino Department.
Review and manage department’s financial data.
Ensure the safety and security of team members and guests.
Manage processes and programs to effectively control and reduce loss time injuries.
Review staffing levels to maintain budgeted level of employment.
Delegate duties and assign responsibilities.
Development of team members, interviews, hiring, and evaluations.
Direct and manage Slot equipment conversions, placement, and repair.
Direct and manage Table equipment, placement, and repair.
Review slot activities and promotional status with VP/General Manager.
Monitor and adjust performance in comparison with local competition.
Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
Perform other duties as assigned or reasonably requested by any member of management.