Director of Security

Millennia Housing Management•Cleveland, OH

About The Position

Millennia Commercial Group is seeking a Director of Security at Key Center. The role oversees and manages strategic and day-to-day security operations for Key Center, which includes Key Tower in downtown Cleveland, The Marriott at Key Tower, and the Key Center Garage. The position also supports security management at other commercial properties within the MCG portfolio. The Director develops and promotes strategic, tactical, and proactive security strategies for Key Center tenants, guests, and employees, applying security best practices and industry standards. The role collaborates with federal, state, and local law enforcement and emergency services, as well as internal stakeholders, to meet corporate security requirements. It also partners with the Security Manager to establish corporate security best practices and supports facility Fire/Life Safety efforts.

Requirements

At least 7 years of security experience in a corporate and/or commercial environment.
Bachelor’s degree from an accredited college or university, or equivalent years of industry experience.
Prior experience managing a team.
Ability to adapt and work through the absence of established processes.
Ability to manage complex projects with limited oversight.
Ability to be on call 24/7, travel as needed, and work evenings and weekends as needed.
Ability to partner with internal stakeholder groups and vendors or contractors to deliver and implement change.
Strong judgment and decision-making skills.
Ability to build trust with relevant stakeholders, colleagues, and peers.
Excellent verbal and written communication skills.

Nice To Haves

At least 5 years of experience conducting investigations within a corporate or government agency environment.
Insider threat program experience and/or a CERT Carnegie Mellon Certificate.
Familiarity with confidential security programs, including innovative technology and processes.
Prior military or law enforcement experience.

Responsibilities

Lead the building security program, including relationships with third-party security services, internal security officers, assessments, and audits.
Develop and manage shift assignments.
Develop policies and procedures to align the security program with recognized industry standards.
Liaise with internal partners and services to ensure a timely response to security threats.
Investigate security incidents, including reviewing camera footage and completing investigation documentation, typically in coordination with HR and Legal.
Monitor, audit, and oversee building access controls to ensure employees, onsite vendors, and contractors have appropriate access and understand policy.
Work with outside consultants and vendors on independent investigations, security audits, and assessments when necessary or applicable.
Work with the Security Manager to establish corporate security best practices.
Develop and manage training for the team and staff.
Support facility Fire/Life Safety efforts.
Respond to company-related security incidents while on call and travel as needed.