Director of Security

Securitas Security Services•San Francisco, CA

14h•$140,000 - $150,000•Onsite

About The Position

The Director of Security leads a high-profile security program at a Class A high-rise in San Francisco, providing protection for people, property, and tenant operations. The role is responsible for strategic oversight, daily execution, and continuous improvement of security services, while maintaining strong relationships with property management, tenants, and vendors. The site’s high-profile ownership calls for discretion. The Director oversees a security operation totaling approximately 2,300 man-hours per week and supports a 24/7 operation, including after-hours response and on-call coverage as required. The position maintains a professional, service-forward security presence aligned with observe-and-report standards and a white-glove culture appropriate to a high-profile asset.

Requirements

At least 5 years of high-rise security experience.
At least 3 years as a Security Director, Account Manager, Senior Operations Manager, or equivalent for a Class A high-rise building.
Demonstrated success managing large-scale staffing models comparable to 2,300 man-hours per week.
Availability for after-hours response and on-call rotation as required.

Nice To Haves

Experience supporting high-profile assets with VIP or celebrity adjacency and potential media attention.
Familiarity with union environments and multi-tenant commercial properties.

Responsibilities

Direct security operations for a Class A high-rise, ensuring a professional, service-forward presence aligned with observe-and-report standards.
Manage scheduling, deployment, and staff performance to provide approximately 2,300 man-hours of coverage per week while maintaining post coverage and compliance.
Lead, coach, and develop supervisors and officers, setting expectations for appearance, conduct, and customer service.
Ensure staff follow the scope of work and route client requests outside post orders for management approval.
Oversee emergency preparedness and response for medical, fire, hazardous-materials, and violence-related events, including escalation, notification, and documentation protocols.
Ensure incident reports are timely, accurate, and factual, and maintain logs and records according to site requirements.
Conduct post inspections and implement corrective actions and operational improvements.
Oversee access control and visitor, vendor, and contractor processing, ensuring valid identification and authorization compliance.
Ensure effective use of visitor-management and access-control platforms commonly used in Class A high-rise environments.
Maintain secure handling of after-hours access, property-removal approvals, and loading-dock controls.
Serve as the primary security liaison to property management.
Provide operational updates, trend analysis, and solution-oriented recommendations.
Establish and maintain a white-glove security culture appropriate for a high-profile asset with VIP sensitivity.
Provide after-hours response and participate in on-call coverage as required.