Director of Sales - Maravilla Scottsdale

Maravilla Scottsdale • Scottsdale, AZ

7d

About The Position

The Director of Sales drives occupancy growth at Maravilla Scottsdale by building meaningful relationships with prospective residents and demonstrating how community living can enhance overall well-being. The role includes leading personalized tours, conducting home visits, carrying out strategic follow-up, and coordinating events in collaboration with the community team to deliver an engaging experience.

The Director of Sales responds promptly to inquiries, generates and cultivates leads, tracks prospect activity and conversion metrics, and uses CRM, Yardi, and OneDay tools. The position is expected to meet move-in or net occupancy goals and specified weekly and daily sales activity targets. The schedule is either Tuesday through Saturday or Sunday through Thursday, depending on current community schedules.

Requirements

• Five to seven years of proven work experience in a similar role.
• Demonstrated success in hospitality, real estate, or healthcare industries.
• Ability to meet the stated sales activity, conversion, and occupancy expectations.

Nice To Haves

• Two to four years of college coursework preferred.
• Experience working with seniors preferred.

Responsibilities

• Respond to inbound phone, email, and web inquiries within two hours.
• Generate and cultivate leads, including conducting at least three home visits per week.
• Use CRM tools for timely follow-up and maintain at least 15 prospect connections daily.
• Send at least five personalized videos weekly using the OneDay platform.
• Schedule and lead in-person community tours aligned with weekly move-in goals.
• Customize tours using Tour Planning in collaboration with department heads during stand-up meetings.
• Include a personalized “One Extra” on tours that reflects the prospect’s interests and highlights the community’s value.
• Drive occupancy and revenue goals through strategic sales planning, execution, and analysis of Yardi reports.
• Monitor CRM performance metrics, including lead conversion, speed-to-lead, and activity dashboards.
• Participate in weekly meetings with the Executive Director and Sales department to align priorities and action plans.
• Achieve five monthly move-ins (one per week) or meet net occupancy goals for the assigned community.
• Maintain a minimum 50% inquiry-to-visit and 25% visit-to-move-in conversion rate.
• Perform other duties as assigned.

Benefits

• Paid training
• Career growth opportunities
• PTO
• 401(k) with company match
• Discounted meals
• Referral bonuses
• Benefits that support team members on and off the job

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed