Director of Sales

Buffalo Lodging Associates, LLC • Buffalo, NY

9d • Onsite

About The Position

Buffalo Lodging Associates is seeking a Director of Sales to join their fabulous Sales team! The Sales Manager’s primary function is outside sales calls. Responsible for revenue production of the hotel, meeting or exceeding planned revenue objectives for RevPar, occupancy and average daily rate (ADR). Must utilize a hands on approach to be actively involved on a daily basis in providing support to the Director of Sales. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Requirements

• A Bachelor’s degree (B.A) from a four year college or university; or one to two years related management or comparable experience is strongly preferred.
• Familiarity with analyzing profit and loss statements and other financial data is essential.
• Customer service skills
• Telephone skills, email systems.
• Valid Driver’s License

Nice To Haves

• High knowledge of computers including intranet, systems such as FOSSE, OnQ, Delphi is strongly preferred.
• Brand Experience a plus

Responsibilities

• Organize, maintain and track sales data using sales pro or provided sales tracking software.
• Prepares weekly, monthly and annual sales reports as required.
• Facilitates guest of the day program and other frequent guest programs.
• Works closely with company revenue manager to maximize revenue results
• Works as a manager on duty as assigned by the General Manager.
• Regularly meets with DOS to communicate and discuss sales activities.
• Schedule and track all sales appointments ensuring the required amount of sales calls are achieved.
• Actively sell to in-house guests.
• Maintains all sales files and trace file system.
• Ensures adherence to the rules, regulations, policies, procedures and the pricing and marketing philosophy as set forth by the company and hotel brand.
• Follows up on franchise RFP programs as required by brand.
• Achieve or exceed occupancy, rate and RevPar as outlined in property budget.
• Leads and directs sales efforts of hotel.
• Understands business implications of decisions, aligns work with strategic goals.
• Accurately forecast occupancy changes based on the changing market conditions.
• Analyzes revenue management strategy using such tools as Star reports, demand analysis and applicable front office systems.
• Knows the principle competition for each market segment.

Benefits

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior